Events Sr. Manager, Client Programs

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are looking for a Senior Manager, North America Events, to create, drive and manage events to support Visa’s client and employee initiatives across the U.S. and Canada. This professional needs to understand strategic business objectives and help translate them into successful event programs. This position reports to the Vice President, North America Meetings & Events and is based in Foster City, California or New York, NY. While proximity to Visa’s corporate headquarters is preferred, qualified candidates in other markets will also be considered.

Responsibilities

• This role is part of Visa’s North America (NA) Operations team, which is responsible for various internal and external meetings and events supporting NA Leadership and the regional sales team for the U.S. and Canada, working closely with leaders to engage their teams and the wider Visa population on relevant business priorities and key objectives.
• Manage various types of event programs end-to-end including scoping, goal and objective setting, budgeting, workback schedules, vendor management and onsite execution, across large-scale client conferences with C-level attendees, user conferences, hospitality events and annual sales meetings.
• Cross-functional team management bringing together multiple business leads with varying priorities, goals and objectives to execute events with a ‘One Visa’ approach.
• Manage suppliers and event solution vendors from briefing, planning, execution and reporting.
• Develop and support production of agendas and content use across multiple internal channels (e.g., events/ speaker support, presentations and videos) partnering with colleagues across the organization, particularly business and regional leads, to ensure message alignment.
• On-site event execution including registration management, administration of event technology platforms, culinary, product showcase, theme parties, print / signage and all logistics.
• Ensure that meetings and events are delivered in a way that is timely, accurate and on brand and aligned with the company purpose, strategy, and culture.
• Develop and maintain accurate event budgets, cost negotiation, administer and reconcile event spend / payments and invoicing. Keep detailed event and budget records for internal documentation / audit purposes.
• Embed robust analytics and measurement processes into event strategies, and analyze and share relevant metrics to stakeholders to demonstrate event effectiveness and drive ongoing improvement.
• In partnership with internal colleagues and vendors, design and create new ways of reaching audiences, leveraging industry insights and trends, across various event touchpoints.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Bachelor’s degree in Event Marketing, English, Communications, Public Relations, Marketing, or related discipline a plus.
• Experience in payments, fintech, financial services, or another relevant area a plus.
• Proven and expansive experience in event marketing processes and principles and direct event experience on corporate events of 1000+ attendees and 1M+ budgets, sponsorship programs and internal employee events.
• Experience integrating emerging technologies – including AI-driven tools and platforms into event strategy production and personalization to enhance attendee engagement, operational efficiency and data-driven insights.
• Ability to create programs, agendas, and content that communicate, celebrate and expand the Visa mission
• Exceptional written, verbal, and presentation skills.
• Roll up the sleeves