Horizons for Youth Program Manager, High School

Description

Position Overview: 

Horizons for Youth rely on the Program Manager, High School to create a strong community and provide high-touch support for families. The Program Manager, High School, will be the primary relationship manager for a portfolio of approximately 35-45 9th-12th grade students. Management of this portfolio of students will include regular communication with students,  families, academic and social support and partnerships.

This position reports to the Senior Director, Program Services. This is a full-time position (40  hours a week) with HYBRID work requirement under a Be Present work policy. Some evening  and weekend hours are required (one later evening a week and on average one Saturday a  month). The position includes paid vacation and health, dental, and life insurance benefits, with  100% of employee premiums paid by Horizons for Youth. For health insurance, HMO is 100% paid; PPO may require employee deductions. 

Requirements

Primary Objectives under our three-pillar model of Academic Support, Family Partnerships, Community Network: 

Academic Support: 

1) Academic Monitoring and Social Support (40%): Support student academic progress, monitoring and social-emotional well-being. 

Family Partnerships: 

2) Student & Family Relations (30%): Foster strong, trusting relationships with students and work alongside families regarding successes and challenges, at home or in school. 

Community Network: 

3) Partnerships (30%): Facilitate and leverage partnerships to support the academic and social growth of students, including transition support for 8th and 9th graders. 

Responsibilities for Primary Objectives 

1) Academic Monitoring and Social Support 

• Work with students to set annual goals for academics, personal and college/career that will push them toward their full potential. 
• Communicate with each high school student over progress toward their goals/academic monitoring at least once a month via self-check in forms and additional phone, email, or in person meetings as needed. 
• Track the progress of students in the Academic Tracker and Salesforce Database. 
• Collect report cards, test scores and other academic records. 
• Participate in design and execution of academic support programs as needed. 
• Collaborate with the Director of Academic Support Services to: 

1. Identify students who would benefit from academic tutoring and/or counseling.
2. Assist the student/parent in signing-up and monitor progress. 
3. Communicate with teachers of students who need academic interventions. 
4. Support diverse learners throughout evaluation and service planning processes. 

Coordination of High School Summer Activities 

• Identify student needs for summer and support students in accessing job, travel and other summer program needs by forging and managing partnerships. 

2) Student & Family Relations 

• Act as the primary case manager contact for a caseload 9th -12th grade students and their parents in communicating programming events/requirements, resources and ensuring their fulfillment of the contract. 
• Refer families to opportunities for customized support and referrals. 
• Track family needs and demographic information in Salesforce database. 
• Assist in creation of budget and manage budgets for programs or events you lead and track ongoing expenditures. 
• Lead communication strategy with high school students/families in caseload with ongoing email, phone, text communication. 
• Assist in and attend 9th-12th grade contract signings and annual contract review process.  

3) Partnerships 

Mentoring Relationships 

• Monitor mentoring relationships via parent/student communication and observations. Participate in related meetings.

Community Events 

• Attend and support in task completion for applicable Horizons for Youth community events, according to job duties. 

Develop and maintain a portfolio of partners aligned with assigned programs 

Contribute to the professional and resource development of teammates 

High School Workshops 

• Plan and execute 10 Saturday workshops in collaboration with Senior Program Manager, High School that focus on post-secondary, financial literacy physical/mental wellness. 
• Collaborate with Director of Partnerships and Advocacy to maintain portfolio of workshop partners. 
• Attend and execute all workshop logistics for 5 workshops with support of intern as