Part Time/Casual Customer Service & Sales Assistant (Various Positions Available) – Cornell Retail Services

   

Looking to explore the world of retail and grow your career? Come join our team! Cornell Retail Services is currently hiring part-time/casual staff (19 hours per week or less) for the following areas and locations:

• Sales (Ithaca Campus & Downtown Ithaca Location)

• Print Shop

• Technology

• Loss Prevention

• Textbooks

Positions that are available immediately! Applications will be reviewed on a rolling basis.

The Cornell Store is a dynamic hub of the Cornell University campus and a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni and visitors.  The Cornell Store is a high-volume, multi -channel retail operations that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results.

Cornell Retail Services is in search of individuals who are dependable, motivated, and enjoy working in a team environment.

Hire Rate: starting at $16.25 /hour

Schedule: Variable, based on availability, business needs, and work performance; some nights, weekends and holidays may be required

All positions are part-time casual (19 hours per week or less), non-benefits eligible.

General Responsibilities

• Sales and Service- Greeting and welcoming customers and guests, demonstrating “active selling”, providing product information and guidance, and ensuring a high-quality customer service experience

• Visual Merchandising- Assisting in maintaining the appearance of the sales floor, setting up seasonal promotions/visual displays, and regularly monitor assigned areas for product restocking and recovery

• Point of Sale Support- Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures

• Inventory & Order Fulfillment Support- Help receive and process incoming merchandise and assist with special orders and store-to-store shipping requests; possibly handling seasonal perishable goods.

• Customer Care- Support the digital and in-store shopping experience through assisting with responding to customer inquiries

We value your ability to:

• Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer’s needs

• Greet and welcome customers into the department

• Work successfully as part of a team

• Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.

• Demonstrate excellent communication skills

Qualifications:

• Must have a pleasant personality, excellent customer service skills and enjoy working with the public.

• Moderate computer/systems competency

• Excellent oral and written communication skills

• Ability to occasionally climb ladders

• Ability to lift and/or move up to 50 pounds as needed

• Ability to stand for long periods of time

• Prior retail sales experience is helpful but not required.

Students are not eligible to apply to this position. For student worker positions, please visit: https://studentemployment.cornell.edu/jobs/find-a-student-job

No relocation assistance is provided for this position. Visa sponsorship is not available for this position

   

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

  

University Job Title:

Temporary Retail Assistant

Job Family:

Temporary Auxiliary Services

Level:

No Grade - Hourly

Pay Rate Type:

Hourly

Pay Range:

Refer to Posting Language

Remote Option Availability:

Onsite

Company:

Contact Name:

Jana English

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of