Clinical Adoption Leader

Job Title

Clinical Adoption Leader

Job Description

Clinical Adoption Leader

The Clinical Adoption Leader is responsible to develop and deploy a Service Delivery Strategy increasing customer NPS and quality and decreasing lead time. The leader will achieve operational excellence, efficiency, availability, Serviceability, quality and develop long-term plans to support business expectations by building a strong global delivery program. The primary goal will be to ensure the timely and efficient delivery of high-quality software solutions that meet the unique needs and regulatory requirements of hospitals and healthcare organizations.

Your role:

• Develops and drives software delivery strategy, aligned with Business Unit Strategic Plan, creating high customer satisfaction.
• Drives software operational excellence, delivery & service profitability, and continuous improvement throughout the O2C processes in the business unit.
• Collaborate with stakeholders, including hospital administrators, healthcare professionals, and IT teams, to understand their requirements and translate them into effective software solutions
• Plan, coordinate, and prioritize software development projects, ensuring that resources are allocated appropriately and that project timelines are met.
• Develops long term planning that supports business expectations on margin including reducing/eliminating physical intervention, automating entitlement management & clean install base w/ digital updates.
• Responsible for SW monetization roadmap for business unit
• Responsible for quality and lowering costs, including strategies for license & entitlement management, monetizing software & software features, selling services based on software usage
• Support the overall business strategy creation and operational execution of Service Delivery business across BU
• Responsible for License and deployment models
• Governs the use of reference architecture in the domain.

You're the right fit if:

• 10+ years of progressive experience within Software Engineering/ DevOps, including experience in delivery leadership
• Experience in business model innovation and install base management
• 10+ years of Customer Relationship Management
• 8+ years of experience with cloud-based technologies, data integration, and interoperability in healthcare environments is a plus.
• 10+ years of Healthcare industry experience preferred
• Healthcare delivery experience highly desirable.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay ranges for this position are:

• $173,138,000 to $277,020 (AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV)
• $182,250 to $291,600 (