Global Process Owner, Logistics & Warehouse Management

We Make Life More Rewarding and Dignified 

Location: Libertyville 
Department: Operations 

 

Summary:

 

The Global Process Owner (GPO) – Logistics & Warehouse Management (LWM) is a leadership role within the Global Logistics organization responsible for the overall strategy, design, policies, transformation, and standardization of business processes and related systems solutions for Logistics including Transportation Management and Warehouse Management in Distribution Centers and Production Plants.

 

GPO-LWM drives the promotion of best practices and the implementation of new systems capabilities as part of Hollister’s Fit For Growth (FFG) SAP S/4 Transformation program and will collaborate with stakeholders at all levels of the organization to ensure business requirements are met.  The GPO-LWM will collaborate with GPOs for other Supply Chain, Finance, and IT workstreams and with the Program Management Office (PMO) to ensure that project milestones are achieved on-time and that key process changes are communicated using consistent and effective change management practices. 

 

Hollister operates in a hybrid work environment. This position can be based in Mt. Juliet, TN or Libertyville IL.

 

Responsibilities:

 

Process Oversight and Alignment

• Own end-to-end global processes across functional silos, geographic and business unit boundaries
• Develop and leverage existing KPIs to monitor and enhance day-to-day operational process performance
• Keep updated on industry best practices and identify opportunities for process improvements
• Coordinate continuous process improvements, factoring in risks and challenges
• Determine how to record and fulfill business requirements and ensure processes deliver on goals

 

People Leadership:

 

• Collaborate extensively across departments and regions to ensure seamless and efficient process execution
• Strategically and tactically lead workstream team; clearing obstacles and supporting decision making
• Enlist support of subject matter experts (SMEs) as needed to support program objectives
• Utilize effective Change Management practices to ensure team members embrace proposed change

 

Stakeholder Management:

• Align process goals with the overall business strategy
• Act as a bridge between the executive sponsors and team
• Facilitate effective communication and address any concerns or resistance that may arise
• Escalate issues and misalignments to leadership team and sponsor
• Deliver regular project updates to ensure milestones are communicated and achieved

 

Transformation and Change:

 

• Drive process transformation and standardization
• Partner with external consultants regarding process and system designs
• Own Go-Live readiness for assigned process(es), ensuring alignment across stakeholders

 

Essential Functions of the Role**:

 

• Cross-functional collaboration in a matrixed organization
• Stay current with leading practices and share thought leadership in Logistics,  Transportation Management, and Warehouse Management
• Utilize Continuous Improvement Processes and Tools, including Process Mapping
• Excellent written and verbal skills
• Strong critical thinking and problem-solving skills
• Comfortable speaking to and leading larger groups in workshop/training settings
• Strong change management skills
• Ability to travel internationally, build relations and collaborate across cultures

 

Requirements:

 

• Number of Overall Years Necessary: 8-12