Case Specialist Trainee (Armenian Speaking)

Expected Hourly Pay Rate:

$21.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary
Under general supervision, Case Specialist Trainee will be required to successfully pass an extensive training program that will prepare them to work independently and perform all functions of the Case Specialist I position. Upon successful completion of the Training Program, the Trainee will promote to a Case Specialist 1 role. Due to the nature of the Training Program, Trainees are not eligible for consideration or movement into other positions at CCRC until successfully completing the Training Program. Training covers all aspects of assisting parents participating in California subsidized child care programs. Depending on performance, the training program is expected to be completed within 6 to 9 months following the start of training.

Essential Duties and Responsibilities:

Within the team structure, Case Specialist Trainees are expected to meet all benchmarks outlined within the Training Program and provide case management services to families enrolled in subsidized child care programs, which include the following responsibilities:

• Receive and process documentation submitted by families and child care providers, in a timely manner and according to program regulations and guidelines. 20%
• Conduct face-to-face meetings, both scheduled and walk-in, with families and child care providers in order to receive and process documentation and/or discuss changes in the family’s case. 15%
• Review family cases and request appropriate documentation to maintain family eligibility and program compliance. 10%

 Job Specifications:

• Associate’s Degree in the field of Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies, or related field (as approved) or 2 years equivalent related work experience. Bachelor’s Degree preferred.
• Strong interpersonal skills; the ability to honor confidentiality, and work sensitively and supportively with participating families.
• Demonstrated proficiency and experience with Windows-based programs and data entry.

Review the job flyer for all the job details, requirements, and benefits: Case Specialist Trainee

Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).

Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)

MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.

Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)

CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)

Federal Department Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)