International Benefits & Mobility Partner

Group and Position Summary

The Total Rewards Department is responsible for designing and delivering innovative and market-leading plans and programs that meet current/future employees’/participants’ needs, stay within budget and support the NBA’s business priorities.

 

This International Benefits and Mobility Sr. Manager is responsible for the ongoing review, communication, compliance and management of benefits programs (health and wellness, retirement and wellbeing programs) across the NBA’s Latin America, Europe, Middle East and African regions, and collaborates with the Director of International Benefits & Mobility to develop and design programs. The role also plans and executes the tactics of the Global Mobility program, consisting of relocation, tax, and immigration, which are relevant to the US and all regional offices. In alignment with and in support of the Global Benefits and Compensation strategies, this role aids in recruiting, retention, and engagement of our talent, while meeting the needs of the growing business in the international markets. 

Major Responsibilities

 

Benefits

•    Lead the administration and management of health, welfare, retirement and other benefit programs for the NBA’s 10 regional offices. This includes enrolling/ disenrolling employees, benefit authorization and payments, benefit calculations, data review, as well as benefits renewal management, plan design analysis, premium calculations, underwriting reviews, vendor performance evaluations, and ongoing vendor management. 
•    Oversee the operations and renewals of global benefit programs such as business travel medical policy and business travel accident policy.
•    Serve as the primary benefits contact for offices such as Brazil, Canada, Mexico, and Spain. Manage annual benefits open enrollments.
•    Develop, implement and manage global wellbeing initiatives and programs in partnership with regional HRBPs.
•    Develop, implement and update the regional benefits policies to ensure local compliance and alignment with the Total Rewards strategy.
•    Conduct the implementation of new benefit and reward programs in new legal entities and existing offices, and establish new vendor relationships in these countries.
•    Provide guidance and support the regional HR Business Partners on annual benefits open enrollment activities and with planning wellbeing events and initiatives aimed at promoting employee health and engagement.
•    Resolve employee questions and issues by interpreting benefit policies and procedures and coordinating with vendors/insurance companies.
•    Coordinate, and manage employee-facing communication materials for renewals, new hires, ongoing and new programs, and ad-hoc communications. 
•    Manage the International Benefits Slack channel.

 

Mobility
•    Oversee all stages of the immigration process, ensuring compliance with labor regulations. This involves coordinating job postings, filing paperwork, maintaining case files, and working closely with the Talent Acquisition team.
•    Monitor and track immigration status by requesting monthly reports from legal counsel and incorporating action items from meetings. Prepare and present quarterly reports detailing open cases and associated HR costs.
•    Ensure the publication of immigration documents that meet visa requirements, liaising with legal counsel as needed. Monitor and maintain filings according to USCIS guidelines and legal advice.
•    Manage and update the mobility cases data into HRIS.
•    Manage the relocation portal including granting access, generating quarterly spending reports, and  filing relocation policy updates.
•    Oversee the management of mobility files, including signed policy acknowledgements, policies, and exceptions, stored locally.
•    Produce detailed ad-hoc reports on relocation spending for HRBPs, Talent Acquisition, or managers upon request.
•    Conduct training sessions on relocation cost estimates and the initiation process for new Talent Acquisition hires, HRBP groups or as needed.

 

Other
•    Manage the international benefits, immigration mailboxes and process all invoices efficiently.
•    Stay current with industry trends, best practices, and regulatory changes in international benefits and mobility.
•    Collaborate with Total Rewards team to develop and implement strategic initiatives that enhance employee benefits and mobility experiences.

 

Required Education/Professional Experience
•    Bachelor's degree in HR, Business Administration, or a related field. 
•    5-7 years of human resource experience, preferably the area of benefits management
•    Familiarity with health insurance and pension plans
•    Previous direct