Clinical Research Coordinator II

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

With oversight from the Center for Precision Psychiatry Associate Director, the Clinical Research Coordinator II provides integrated clinical research coordination and administrative support to support the effective operation of research projects, programs, events, and communications.

 

Job Summary

Summary:
• Support administrative aspects of recruitment and onboarding, interview scheduling, appointment requests, and new employee onboarding documentation.
• Maintain personnel tracking spreadsheets, contact lists, and internal records related to faculty, staff, and trainees.
• Schedule and coordinate meetings, seminars, and working groups, including agenda distribution, logistics, audiovisual coordination, and virtual meeting support.
• Prepare and distribute meeting materials such as presentations, handouts, and follow-up communications.
• Create, maintain, and update administrative tracking tools (e.g., expenses, personnel lists, email distribution lists).
• Process purchase orders, invoices, and reimbursements through institutional systems; track expenditures as requested.
• Assist with faculty, staff, and visitor travel arrangements and reimbursement documentation.
• Coordinate visitor schedules and logistics in collaboration with departmental administrative staff.
• Monitor lab supply needs and coordinate purchasing requests for clinical, conference, and office materials.
• Maintain regular communication with the CPP Associate Director and Lab Manager to review priorities, provide status updates, and flag risks to timelines or deliverables.
• Assist with grant application preparation, reporting, and administrative documentation as directed.
• Provide administrative coverage and support special projects as needed.
• Maintain familiarity with and adherence to all applicable Mass General Brigham policies and procedures.
• Create and maintain professional-quality presentation materials (e.g., slides, graphics, handouts) for internal and external stakeholders.
• Support ongoing management and content updates of the lab’s website, identifying outdated materials and coordinating revisions.
• May provide administrative and logistical support for the CPP annual conference and other educational events, or assist in the development and distribution of marketing and communications materials, including newsletters, mailings, presentations, and digital content.
• May contribute to outreach efforts including email campaigns, listserv communications, and social media promotions in support of lab and/or CPP initiatives and events.
• Organize, and maintain clinical research data, study records, and regulatory binders in accordance with protocol and institutional guidelines.
• Verify accuracy and completeness of study documentation; update study forms and databases per protocol requirements.
• Maintain IRB submissions, approvals, amendments, and correspondence; ensure regulatory compliance and audit readiness.
• Conduct literature and library searches to support study development and reporting.
• Serve as a study resource for patients and families, responding to questions, processing research subject stipend payments, facilitating communication with the study team.
• Assist investigators with study reporting, protocol recommendations, and preparation of research summaries and presentations.
• May assist with documentation of patient visits, procedures, and study activities; perform routine QA/QC checks and support data analysis as needed.

 

Qualifications

Education
Bachelor's Degree Science required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

N/A

Experience
Related post-bachelor's degree research experience 1-2 years required

Knowledge, Skills and Abilities

• Knowledge of clinical research protocols and clinical trials process.

• Able to conduct study procedures, including phlebotomy.

• Knowledge of medical terminology.

• Ability to demonstrate professionalism and respect for subject’s rights and individual needs.

• Able to use Electronic Medical Records and other systems for data collection, use and storage.

• Knowledge of administrative process to co