Veterinary Receptionist- West Columbia, SC

Who we are

Sunset Animal Clinic is Hiring a Veterinary Receptionist!

Position DetailsRole: Veterinary ReceptionistStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Full-time schedule; specific days and hours to be discussed during the interview process. No weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Looking for a Veterinary Receptionist role where exceptional client service, teamwork, and learning all come together?

Sunset Animal Clinic, a well-established practice committed to unparalleled patient care and exceptional customer service, is looking for a Veterinary Receptionist to join our team!

We’re more than a group of compassionate veterinary professionals. We’re a supportive team that believes in a “better together” philosophy and invests in training and education so our staff can continue providing top-notch care to every patient and client who walks through our doors.

As a teaching hospital, we also offer the opportunity to work in an environment that cares for more than just dogs and cats. Our team treats exotic pets too, making every day a little different and giving our staff plenty of opportunities to keep learning.

Why Our Veterinary Receptionists Love It Here

• A supportive “better together” culture where teamwork truly matters
• A teaching-hospital environment that encourages learning and professional growth
• Opportunities to work with clients and patients ranging from dogs and cats to exotic pets
• Leadership that values education and invests in developing its team
• A compassionate workplace where your contributions are appreciated
• A team committed to exceptional patient care and outstanding client service
• Opportunities to expand your veterinary knowledge and client-service skills
• A workplace where questions are welcomed and learning is encouraged

What Our Veterinary Receptionists Do

• Greet clients and patients with warmth and professionalism
• Check clients and patients in and out while ensuring information is complete and accurate
• Answer and manage a multi-line phone system calmly and efficiently
• Schedule appointments and help maintain an organized hospital calendar
• Manage client and patient records accurately
• Process invoices and collect payments
• Communicate hospital information, policies, and next steps clearly to clients
• Respond to client questions with compassion and professionalism
• Coordinate with doctors, technicians, assistants, and fellow receptionists to support efficient patient flow
• Maintain a clean, organized, and welcoming reception area
• Assist with administrative tasks and medical record requests as needed
• Jump in and help the team wherever needed to keep the day running smoothly

What You’ll Bring

• Previous veterinary experience is a plus
• Strong customer service and communication skills
• A warm, professional, and welcoming approach to client interactions
• Comfort managing multiple phone lines and competing priorities
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a fast-paced environment
• Confidence working with computers and learning veterinary practice-management software
• Compassionate communication skills, especially during sensitive or emotional situations
• A collaborative, team-first mindset
• Reliability, professionalism, and a willingness to learn
• A positive attitude and genuine passion for helping pets and the people who love them

The Extras You’ll Actually Feel 

At Sunset Animal Clinic, “better together” isn’t just something we say. We believe exceptional veterinary care comes from a team that communicates, supports one another, and never stops learning.

As part of our teaching-hospital environment, you’ll have opportunities to expand your veterinary knowledge while working