DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Trainer, Appraiser Training & Certification 3

Job Location:

Arizona Department of Revenue
Division of Tax Payer Services

1600 W Monroe St. Phoenix, Arizona 85007

Posting Details:

Salary: $57,200 

Grade: 21

Closing Date: 3/22/2026 

Job Summary:

Essential Duties and Responsibilities include but are not limited to:

The Property Tax Training and Certification Program is designed to educate and certify county staff and Department of Revenue (ADOR) employees to perform the duties, and exercise the authority of an assessor, or appraise property in or on behalf of a county.

• Facilitates Property Tax Education
• Training and Certification Programs
• Assessment, curriculum design, and content development
• Collaboration with internal and external stakeholders
• Facilitates training for the ADOR Property Appraisal team
• Delivers education to other internal and external stakeholders on various property appraisal topics requiring in-state travel, as needed.
  

Job Duties:

 Training

• Plans, organizes, implements, and evaluates the Property Tax Education
• Training and Certification Program for ad valorem appraisal staff across the State of Arizona
• Content Development & Maintenance
• Updates, modifies and develops new programs as needed
• Maintains current and up to-date training content, manuals, and materials
• Assists in the design of curriculum, and training courses
• Recommends purchase of and directs utilization of audio visual and other training devices
• May confer with county clients and agency management to ascertain training needs and goals
• Delivers training via online synchronous and asynchronous, and in-person/classroom setting

Agency/Department Compliance & Continuous Improvement

• Remains current on all laws, regulations, policies, and best practices related to taxation through regular engagement in activities such as: self-directed research, conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities
• Prepares special reports and monitors litigation.
• Actively contributes to team and individual effectiveness through the following: 
• Attends staff meetings and huddles of work unit or district
• Participates in assigned work teams as appropriate.                                                                                                                                                                                                                                

Miscellaneous

May collaborate with key internal leadership in order to facilitate the education of local government staff and taxpayers on statutes, administrative codes, and ADOR policies/procedures related to Arizona property tax.

• May attend meetings with external stakeholders on behalf of the Department, as needed.
• Other duties as assigned
  

Knowledge, Skills & Abilities (KSAs):

Requirements

Education & Experience
Any combination that meets the knowledge, skills and abilities (KSA);