Curtis Blue Line Store Manager

Description

This position leads and directs the overall activities of the store to continually achieve outstanding performance in transactions and in customer service.

Duties and Responsibilities to include:

• Manage the overall operation of the branch and all assigned staff.
• Oversee all matters regarding store sales and operations. Asses and monitor every transaction in the store.
• Recruit and train new personnel, conduct performance evaluation of all staff, set standards in providing customer satisfaction and successful handling of any escalated customer concerns.
• Manage contact between customers and employees to ensure that exceptional quality service is being expected at all times.
• Provide all required reports and status updates as directed.
• Other duties as assigned by management to address and provide effective support of company mission, values and goals.

Pre-requisite Core Competencies

• Positive approach to leading.
• Highly analytical, results-oriented, with an aptitude for negotiation and problem resolution.
• Strong Work Ethic.
• Proven attention to detail.
• Self-starter with willingness to do whatever is necessary to support the team.
• Demonstrated good judgement and a high degree of integrity.
• A history of continuing professional and personal development.

Requirements

Skills Required

• Excellent communication skills.
• Strong interpersonal skills.
• Strong leadership abilities.
• Extremely organized and capable of multitasking.
• Proficient in Microsoft Office Suite; Outlook, Excel and Word.

Experience Preferred

• Bachelor’s degree.
• Two years’ experience in managing personnel.
• Experience in sales and marketing.