Jobs and Careers
TO
Patient Account Rep Support Full Time Days
Torrance Memorial Medical CenterUnited Statesfull_timeVerifiedPosted 26 May 2026
About the role
Under general supervision, performs a number of clerical task to efficiently hand the PPO Financial classes collections follow up to secure payment on billed claims.
Core Competencies
- Reviews and processes the out-patient correspondence from the insurance carriers for the PPO financial classes.
- Identifies and resolves problem issues independently.
- Verifies insurance eligibility and authorization as needed.
- Manages staff to oversee Explanation of Benefits are returned to staff within 1 week of request.
- Promotes positive customer relations.
- Utilizes hospital computer system to update, adjust, and process accurate patient accounts.
- Stays informed of updated insurance requirements and reimbursement practices.
- Assists with training of new staff members.
- Answers and handles a heavy volume of incoming calls.
Education
Additional Information 2 years experience in Business OfficeExperience
Number of Years Experience1 Biller/collection experience in medical office or hospital.Additional InformationAbility to use 10-key adding machine. Knowledge of admitting procedures/requirements. Knowledge of insurance billing procedures and requirements. One year experience in hospital business office. Knowledge of PPO/HMO/Capitation reimbursement and contractual discounts.License / Certification Requirements
Compensation Range:
$25.00 - 32.46 / Hour
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