Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

Starting Pay: $23/hour

A Qualified Professional (10A NCAC 27G .0104) must have one of the following:

• Bachelor degree (non Human Services) with 4 years Full time OR 8 years Part time applicable experience required

• Bachelor degree (Human Services) with 2 years Full time OR 4 years Part time applicable experience required

• Master degree (Human Services) with 1 year Full time OR 2 years Part time applicable experience required

This Opportunity:

The primary responsibilities of the Case Manager, Child Crisis are to plan, coordinate, track and monitor care across a spectrum of services for Monarch’s Crisis & Urgent Care Services supporting children/adolescents with complex multi-system involvement and/or chronic physical health conditions. This includes care coordination specifically from discharge to recommended services.

What You'll Do:

•    Connects individuals to resources to increase health, resiliency and satisfaction, including access to physical and behavioral health, social services, transition to/from inpatient facilities, hospitals, residential programs, housing, educational systems and employment opportunities.
•    Communicates with aftercare providers for individuals receiving services and delivers follow-up through monitoring, education, and consultation.
•    Assists individuals with developing relationships; coordinates and monitors services; tracks service activities in relation to the person-centered plan.
•    Ability to complete group therapy and complete comprehensive clinical assessments as needed.
•    Ensure Monarch’s admission and discharge procedures are observed. Coordinate admissions, transfers and discharges under the supervision of the FBC Program Director.
•    Complete telephonic or face-to-face assessments to determine appropriate level of care and make an initial determination as to whether the individual receiving services is a member of a targeted population.
•    In collaboration with treatment team members, works with individual and parent/caregiver to develop a crisis plan.
•    Identify, prevent, intervene, and stabilize crisis as needed by making expeditious and sound clinical decisions so that the individual receiving services receives timely and appropriate services.
•    Provides services to individuals including assertive outreach, establishing support networks, crisis and family intervention, crisis management.
•    Assist individuals in identifying strengths and needs; and as designated by the Nurse Care Manager or designee, identify formal and informal supports and lead the Person-Centered Process.
•    Attend and actively participate in meetings and training as required.
•    Maintain current licensure and certification in all agency, state and  federal training requirements.
•    Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
•    Demonstrate knowledge of emergency procedures and assist in crisis situations. Complete all other relevant responsibilities as assigned by the supervisor.•    Driving and travel may be required.

Education We're Looking For:

Minimum of a Bachelor Degree (dependent upon experience) (Required)

Certifications We're Looking For:

Qualified Professional (QP) - Monarch-DSM

Experience We're Looking For:

Experience with children/youth/adolescents in a Crisis setting | 1-4 years (Dependent Upon Education - see Job Description) | Not Required Experience working with children, adolescents, or transition-aged youth with a mental he