Head of U.S Pork Technical Services

Position Summary

The Head of U.S. Pork Technical Services is a proactive leader, a member of the Pork Leadership Team, and plays an important role in reinforcing and communicating the Zoetis Pork strategy.

The Head of U.S. Pork Technical Services will:

• Align with the Regional Business Director to strategically deploy Pork Technical Services (PTS) resources to maximize the impact of appropriate use of Zoetis products and services.
• Drive a positive team culture built upon the foundation of Zoetis vision, core beliefs and leader behaviors
• Lead by delivering quality feedback and coaching to help maximize the potential of colleagues and help train to meet and exceed core competencies for the role
• Effectively manage resources to achieve the above by leading and coaching a team that will include Technical Services Veterinarians, including team members at the Senior or Managing level.
• Provide superior customer, scientific and field force support so that Zoetis may achieve a sustainable competitive advantage
• Enhance the professional and scientific image of Zoetis
• Engage as a member of the Livestock Technical Services Leadership Team to ensure consistency across all segments of the livestock business from a technical management and development standpoint.
• The preferred location would be in Iowa but open to candidates based in Minnesota and Illinois.

General

• Ensure that all actions reflect Zoetis Core Beliefs Leader Behaviors
• Lead and manage a team of veterinarians that serve as principle scientific advisors to the sales force and customers, partners to the Pork Sales Leadership Team, coaches to the field force, and represent the voice of science to their teams
• Provides leadership, direction and management for TS Veterinarians
• Ensure Pork Technical Services is fully aligned with the strategies of the business and provides technical support to execute those business strategies
• Supply strategic support to marketing and other stakeholders, and develop processes and relationships to execute the business strategies
• Hire, develop, and coach the technical expertise of the group; identify opportunities to leverage the unique skill set and strengths of the team to support both internal and external customers
• Provide feedback and high-level coaching to direct reports to drive positive culture and performance
• Lead cross-functional teams as needed to advise and influence management at all levels of Zoetis on technical issues; collaborate effectively with sales, marketing, GPM, VMRD, Regulatory Affairs, Legal Affairs, Public Affairs, etc.
• Ensures successful partnerships with enabling and platform function groups, including but not limited to Global Manufacturing Services (“GMS”), Veterinary Medical Research & Development (“VMRD”), Commercial Development and Lifecycle Management, and Business Development to enable the achievement of business goals
• Inquiries: Provide sound technical advice on routine inquiries and act as a resource to assist other team members with inquiries
• Complaints: Respond effectively to customer complaints and fulfill regulatory requirements and corporate guidelines with respect to adverse event reporting
• Marketing Support: As requested, contribute to the development of marketing plans and materials for technical and contextual accuracy, medical appropriateness, and utility to producers and practitioners; provide strategic input into the development of marketing plans and materials
• VMRD and GPM: Participate on new product teams as requested; be recognized as a vital contributor to cross-functional teams; take initiative in proposing strategic new projects; demonstrate ability to identify gaps in product portfolio and prepare input on business development

Management Role

• Collaborate as a member of the Livestock Technical Services Leadership Team (LTSLT)
• Help lead the general management and formation of long-term PTS team strategies and policies in support of Zoetis Pork business strategies
• Personnel Management:
• Lead and manage a team of veterinarians by delivering quality feedback, mentoring, and coaching. At least 60% of the time, champions, reinforces, and coaches members of PTS team to meet objectives and develop a unified customer-facing approach.
• Support Individual Development Plans IDPs - assist and guide direct reports in their knowledge, skill, and career development to maximize their impact on the business and achieve their career aspirations
• Manages the performance of direct reports including review of annual objectives, establishes performance standards and metrics, and oversees annual performance a