Senior Software Engineer I, Customer Experience

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are looking for a Senior Full Stack Engineer to join our Customer Experience team, working on analytics products that demonstrate the value of our services to the customers using them. You will help to refine and build our product features as a part of a cross-functional product team. Additionally, as a senior team member, you’ll mentor junior engineers, fostering a culture of collaboration, quality, and continuous improvement to enhance our execution practices and deliver impactful results.

What you’ll be doing:

• Design and expand the capabilities of our full stack application (built with Ruby on Rails, GraphQL, and React) which provide insights into customers’ data
• Build and improve data pipelines with DBT and SQL, working closely with data scientists to leverage models and ensure seamless integration with application features
• Build thoughtful UI and components by contributing to our design system/component library
• Build on the foundation of a well tested codebase to ensure it remains robust and scalable as our business rapidly grows
• Identify areas for growth and iteration on our application stack and advocate for them on the engineering roadmap
• Conduct research and experiments to help us make strategic decisions, anticipating the next problem we will be solving
  
  

What success looks like in this role: 

• Help deliver features to drive monthly active users, customer utilization, and customer satisfaction
• Code Quality & Delivery: Align with unit tests, code patterns, and current data model constraints while releasing code iteratively within a specified timeline.
• Enforce Code Quality: Conduct thoughtful reviews that check logical changes, variable naming, comment, quality, and unnecessary intermediate states.
• Identify/seek opportunities to contribute in ways that support the larger organization.
• Set personal growth goals to upskill that are aligned with the career ladder.

What we expect from you: 

• 5+ years of professional development experience with full stack web applications
• Fluency with SQL
• Comfortable working on an agile team and curious about learning new things
• Enjoy collaborating with teammates and pair programming
• Enjoy coaching & growing engineers
• Comfortable moving fast and working through ambiguity - we are a small startup and are working on balancing the demands of business growth and platform reliability
• Bonus points for experience with Ruby on Rails
• Bonus points for experience with React & Redux
• Bonus points for experience with Docker & AWS
• Bonus points for GraphQL API design experience

The target base salary range for this position is $159,100 - $194,150, and is part of a compet