Jobs and Careers

Outbound Appointment Setter

UKRemotefull_timeVerifiedPosted 31 Oct 2025

About the role

This is a remote position.

Schedule: Split shift — 9 AM–1 PM and 4 PM–8 PM Eastern Standard Time Client Timezone: Eastern Standard Time (Atlanta) Total Weekly Hours: 40 hours

You’ll play a crucial role in driving business growth for an established roofing contractor by conducting strategic outbound calls to residential prospects. This is your opportunity to work directly with a seasoned business owner who knows the industry inside and out, while developing your skills in a supportive remote environment. The split-shift schedule is designed to maximize homeowner contact rates, ensuring every call contributes to meaningful business results in the essential home improvement sector. Responsibilities

Conduct outbound calls to residential prospects to schedule appointments for experienced sales representatives.
Follow company-provided call scripts and proven objection-handling procedures refined over 30 years of industry experience.
Input and manage prospect information using the company’s JobNimbus CRM system.
Generate and qualify leads specifically for roofing services in the Atlanta market area.
Maintain high call quality standards and adhere to professional communication guidelines.
Work strategically timed split shifts (morning and evening) to optimize homeowner contact rates.
Participate in direct training sessions with the business owner to learn company processes and sales techniques.
Collaborate on lead generation strategies and provide feedback on prospect qualification improvements.

Requirements

Previous experience in outbound calling, telemarketing, or appointment setting (home improvement industry experience preferred).
Strong understanding of residential calling best practices and compliance regulations for home improvement services.
Ability to work the split-shift schedule (9 AM–1 PM and 4 PM–8 PM Eastern Standard Time).
Excellent communication skills and a confident, professional phone presence.
Experience with CRM systems and web-based phone software platforms.
Ability to follow scripts while maintaining a natural and engaging conversation flow.
Bonus: Familiarity with roofing or home improvement industry terminology.
Helpful: Experience with lead qualification and appointment-setting performance metrics.

Why Join This Team?

Work directly with an experienced business owner who provides hands-on mentorship and support.
Fully remote work arrangement using modern web-based phone systems with legitimate U.S. numbers.
Performance-based role with potential for bonuses and incentives tied to appointment quality.
Month-to-month contract flexibility with opportunities for long-term growth.
Contribute to building a professional appointment-setting operation from the ground up.
Access to proven scripts and objection-handling materials developed over decades of success.