Information Technology Director - Business Alignment and Strategic Engagement

As a direct report to the Vice President (VP) of Information Technology (IT), the Director of Business Alignment & Strategic Engagement (BASE) serves as a strategic liaison between IT and the business, ensuring technology strategy, digital initiatives, and IT capabilities are tightly aligned with enterprise objectives. This role proactively identifies emerging business needs and innovation opportunities, bringing advancing forward-thinking solutions that enable growth, efficiency, and competitive advantage.

The Director partners closely with IT leadership, executive stakeholders, and cross-functional business teams to translate business priorities into actionable technology roadmaps and measurable outcomes. This leader drives portfolio prioritization, resource alignment, and stakeholder engagement to ensure the successful delivery of strategic initiatives.

Additionally, the Director is accountable for building and developing high-performing teams through coaching, mentoring, and career development, while fostering a culture of collaboration, accountability, and continuous improvement. 

Strategic Information Technology (IT) Alignment & Planning:

• Leads alignment between enterprise business strategy and IT strategy, ensuring technology investments directly support organizational priorities.
• Facilitates IT strategic planning cycles, including annual department roadmaps, portfolio prioritization, budget planning to support short-, mid- and long- range planning.
• Translates business objectives into actionable IT initiatives, KPIs, and measurable outcomes. Engage in governance processes to ensure decisions reflect business priorities and drive enterprise value. Maintain a clear, unified view of IT priorities and communicate them across the organization.
• Evaluates technology proposals and initiatives to ensure they align with enterprise architecture, security standards, and strategic goals.  Lead evaluation and selection of business-critical systems, including facilitating vendor discussions and contract negotiations.   Periodically reevaluate existing technology and platforms to ensure they continue to align with business and IT strategy.           

Technology Portfolio & Performance Management:

• Oversees strategic IT portfolio alignment, ensuring that resources are allocated to the highest value and/or prioritized initiatives.
• Monitors progress of major IT programs, identifying risks, dependencies, and opportunities for acceleration. Recommend portfolio adjustments to achieve goals.
• Owns and evolve standardized tools for intake, evaluation, demand management, and capacity planning. Develop dashboards, scorecards, and reporting mechanisms to track IT performance, value delivery, and alignment to business outcomes.       

Digital Transformation & Innovation:

• Supports enterprise digital transformation efforts by aligning stakeholders, clarifying objectives, and ensuring readiness for change/transformation efforts by aligning stakeholders, clarifying objectives, and ensuring readiness for change.
• Partners with Architecture, Cybersecurity, Infrastructure and Solutions teams to ensure initiatives are scalable, secure, and aligned with long term technology direction. Serve as a trusted advisor to leaders navigating technology driven change.
• Drives efforts to shape and manage demand for enterprise technology solutions, ensuring alignment with organizational strategy and business objectives. Identify opportunities to leverage emerging technologies to improve business processes, customer experience, and operational efficiency.
• Balances reuse with new acquisition to optimize ROI, reduce complexity, and accelerate time-to-value. management efforts to drive adoption of new systems, processes, and technologies.               

Cross Functional Collaboration & Engagement:

• Serves as the primary liaison between IT leadership and business units to ensure shared understanding of needs, constraints, and opportunities. Facilitate cross functional working groups to resolve alignment gaps, clarify requirements, and drive decision making.
• Promotes a culture of partnership between IT and the business, emphasizing transparency, accountability, and shared ownership. Develop and maintain trusted advisor relationships with business leaders by understanding their strategies, goals, and priorities and helping translate these into actionable enterprise solutions. Build strong relationships with Product, Sales, Marketing, Customer Advocacy, Finance, HR, and other functions to ensure cohesive execution of technology initiatives. Provide insights to senior leadership on technol