Accounting Manager

Description

From the very beginning, Champion has been 100% focused on medical seating. We pride ourselves in being at the forefront of the industry to provide our customers with innovative, clinically effective solutions that improve performance for both patients and caregivers. We continue to set the standard for medical seating, and partner with healthcare organizations to support the  industry’s transformation into an all-inclusive, human-centric experience.

Position  Summary:

As an Accounting Manager, this role is responsible for overseeing daily operations within the finance department, with a focus on accounts receivable, collections, and accounts payable. This individual plays a crucial role in supporting cash flow management by ensuring the timely and accurate processing of A/R and collections activities. The Accounting Manager will oversee monthly financial reconciliations for both accounts receivable and accounts payable, ensuring these are completed accurately and within established deadlines. 

A key component of this role will be the continuous assessment and improvement of financial processes and procedures within these areas. The Accounting Manager will work to enhance efficiency, reduce errors, and drive improvements through automation and system enhancements.

Responsibilities:

Accounts Receivable

· Process customer credit card payments as received

· Review customer payments received in bank daily, record payment& apply to proper invoices

· Follow-up with customers as needed for clarification or resolving of discrepancies

· Get setup on ACH w/customers to remit payment (facilitate thru calls/emails)

· Run Ariba report for uploaded invoice to check status

· Facilitate customer prepayments for new orders & ownership of the prepayment schedule

· Upload Tax Exempt certificates into Avalara when new customers are onboarded

Billing:

· Review emailed invoices from prior day. If there were any issues/bounce backs, send invoice direct to customer & inquire for correct email address

· Update customer record in D365

· Upload invoicing into customer portals as needed

· Credit rebills

· Customer credits (freight, misc. charges), as needed

· RMA process – Finance is involved at the end (issuing credit and/or refund, reinvoicing, or simply closing order – production provides findings w/paperwork)

· Send monthly customer statements 

Collections:

· Point of contact for client collections

· Review and track open accounts for collections efforts (~300 per week)

· Weekly collections communications to customers, both phone calls and emails in a professional manner

· Collect customer payments in accordance with payment due dates

· Reconciling customer accounts (disputes, discrepancies, shipping/sales tax/pricing errors) 

· Weekly meetings w/key customers as needed

· **Critical task**Maintain & send weekly collections report to management, providing specific details of payment status’

· Identify issues attributed to account delinquency and discuss them with management

· Track and monitor that status of any legal disputes related to collections

· Review bad debt write offs and sending of accounts to collections. Work with collections agency to provide information on past due accounts that need continued follow-up 

· Maintain & send weekly open AR aging report to management

· Maintain & send current credit hold reporting

· Participate in departmental and organizational meetings, training, and other duties

Accounts Payable:

· New vendor application & setup as needed (requesting of proper documentation)

· Reconciling vendor accounts (disputes, discrepancies, shipping/sales tax/pricing errors), as needed

· Process D365 daily invoice(s) non-PO vendors. Send invoice(s) to the proper authority for approval—key in and appropriately coded invoice

· Correspondence/ Response to vendor emails/ phone calls – Respond promptly when vendors inquire about past due invoice(s) and payment status. Reach out to the vendor when there is a discrepancy on the invoice

Other:

· Assist in the documentation of procedures and processes and implementation of consistent and best practices in A/R

· Monitoring A/R and A/P inboxes 

· AR Aging clean up initiative 

· Provide support to finance leadership as requested

Requirements

· Bachelor’s or associate’s degree in accounting, Finance, or Business Administration required

· 5+ years’ experience in Accounting or Finance

· 2+ years’ experience within the manufacturing industry

· Proven experience