Senior Learning Solutions Design Architect (Skilling)

Microsoft's Global Learning & Skilling (GLS) Team plays a pivotal role in shaping Microsoft's future. We achieve this by crafting an innovative skilling strategy and implementing best-in-class programs aimed at empowering our employees, managers, and leaders with cutting-edge capabilities. We are looking for a Senior Learning Solutions Design Architect (Skilling) with a specialized focus and expertise on designing and developing skilling experiences who will help create an environment where every employee can do their best work. With learning/skilling as a strategic business imperative, this role is central to achieving our Learning Strategy ambitions, that include mobilizing differentiated skilling at scale, making Microsoft the most AI-fluent workforce in the world, and enabling our People Priority of Innovative Talent & Skills.  

As a Senior Learning Solutions Design Architect (Skilling), you will be at the forefront of designing and developing a cutting-edge portfolio of skilling experiences that can be effectively scaled and customized across org-based academies.  Partnering with in-business Learning & Development (L&D) Teams, you will steer the development of skilling goals in alignment with Learning Strategy 2.0 and ELC’s priorities. You will collaborate closely with key leadership stakeholders and L&D Subject Matter Experts (SME) to drive the organization’s strategic business outcomes through innovative learning and skilling initiatives.   You will synthesize cutting-edge learning theories with practical application, ensuring each methodology is adaptable, scalable, and aligned with organizational goals. This position requires a strategic mindset to anticipate future skilling needs and the ability to translate complex learning concepts into clear, actionable solutions skilling solutions for diverse audiences.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Learning Design Excellence (Skilling):  

• Impact the company's culture through the development of innovative skilling learning experiences aligned to Microsoft’s Leadership Principles, Manager Expectations, Values and Cultural Attributes.   

• Lead the design and documentation of comprehensive, innovative skilling methodologies and experiences portfolio 

• Take a data-driven and human-centered approach to validate learning needs and architect end-to-end learning experiences that are relevant to the needs of both our learners and the organization.  

• Apply the latest in behavioral sciences, generative AI and neuroscience to guide the development of signature, leading-edge solutions, taking an evidence-based approach to design 

• Leverage personas, experience journey maps and learner data to determine solution hypotheses that directly support the learning outcomes and measures of success  

• Apply design thinking to create and rapidly test skilling solutions early-in-design and ensure ongoing iterations are fully targeted to effectively build capability and shift mindset 

• Partner closely with subject matter experts across experience management, tec