Head of Downstream Operations (DeKalb)

 

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Your Role:

The Head of Downstream Operations is responsible for managing and coordinating department personnel, inventory, and capital resources to support the packaging, filling, and labeling of products. This role oversees a team of 80 employees, including 6 supervisors. Key responsibilities include managing two shifts, coordinating activities to meet customer demands and company objectives, and developing team members' skills to improve performance. 

 

Key Responsibilities: 

• Provide a strong avenue of communication for employees, maintaining a foundation of respect and dignity, and emphasizing company values. Include in the communications information to effectively operate the department and to support the company objectives

• Oversee the development and improvement of the department's abilities, technology, methods, and equipment

• Ensure that operations are carried out in compliance with all government regulations and company policies or procedures

• Plan for short-term and long-term responses to customer needs and company goals

• Foster a culture of safety compliance by implementing and promoting best practices in workplace safety, ensuring that all employees are adequately trained and equipped to adhere to safety protocols

• Encourage a continuous improvement mentality within the department, promoting innovation, efficiency, and quality improvement through the implementation of process improvement methodologies and fostering a culture of ongoing learning and development

• Serve as a departmental liaison with internal and external customers

 

Who You Are

Minimum qualifications: 

• Bachelor’s degree in Science, Engineering, or a related field with 3+ years of supervisory experience, or a minimum of 3 years of supervisory experience combined with 5+ years of relevant industry experience without a degree

• Day shift typically with the flexibility to work outside these hours to collaborate effectively with the 2nd shift

  

Preferred Qualifications: 

• Proficient in safe processing techniques and pertinent OSHA, EPA, FDA regulations

• Familiar with packaging, filling and labeling concepts and standards such as ISO 9001, ISO 13485, 21 CFR 820 GMP, and other applicable regulations

• Knowledge of various relevant packaging techniques and equipment

• Ability to manage, motivate and develop employees

• Interpersonal skills, conflict resolution, motivation, leadership

• Communications skills including writing and oral, ability to communicate with various disciplines. and levels both one-on-one and group communication

• Management skills such as coaching and teaching

• Organizational skills including delegation, decision making, and team building

• Knowledge of Process Improvement methodology

• Ability to effectively manage a large, 3 shift work force consisting of supervisory and hourly employees

• Excellent problem-solving ability, leadership ability

 

Physical Attributes 

• May si