Product Manager, Pricing

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Job Title

Product Manager, Pricing

Summary

As the Product Leader for the Internal Product and Development organization, you will partner with dedicated engineering and operations teams to deliver best-in-class customer experiences for our US Merchant business. You’ll work with the teams responsible for boarding, implementation, training, and product operations for critical servicing components of operations, ensuring customers and dealers of all sizes have clarity, flexibility, and the tools they need to deliver excellent customer experiences. As that leader, you will provide strategic initiatives and features through a technical and user-facing roadmap and be comfortable working with Product Development, Services, and Engineering to offer modern operational support tools for the business. 

The focus of the position will be on Pricing. This includes pricing for Payments, Payroll and POS. In this role you will seek to unify pricing throughout the organization. Managing legacy tools while developing new tools to bridge the  gap from old to new. Ensuring the business has the proper tools to grow and service their customers.

Responsibilities

• Gain a deep understanding of Merchant and Dealers experience, identify and fill product gaps and generate new ideas that mature operational capabilities, improve customer experience and drive growth

• Develop a long-term platform roadmap for the internal tools needed to support US Merchant customers.

• Create buy-in for the product vision both internally and with key external partners

• Develop product positioning strategies

• Translate product strategy into detailed requirements and prototypes

• Scope and prioritize activities based on business and customer impact

• Create requirement documentation

• Work closely with engineering teams to deliver quick time-to-market and optimal resources.

• Drive product launches, including working with training, stakeholders, and other product management team members

• Act as a product evangelist to build awareness and understanding

• Visiting users to solicit feedback on applications and services

Requirements and skills

• Proven work experience in product management 

• Proven track record of managing all aspects of a successful product throughout its lifecycle

• Knowledge of Agile Project Delivery foundations - SAFe Preferred

• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executives and stakeholders

• Solid technical background with understanding and hands-on experience in software development and web technologies

• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job

• Skilled at working effectively with cross-functional teams in a matrix organization

• Understanding of customer facing pricing

• Knowledge of HAAS and SAAS

• Excellent written and verbal communication skills

• MS/BS degree in Computer Science, Engineering, or equivalent preferred

• 5+ Years of Product Management experience

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.