Quality Manager

About Bobbie

Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards. 

Although 83% of parents turn to formula in the first year of their baby’s life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly.

The Role:

The Quality Manager ensures product quality, reviews records, and assigns disposition to finished products, raw materials, packaging materials, and work in-process materials. This role also investigates non-conformances, oversees sampling and testing plans, and supports customer complaint investigations.  Position works collaboratively with operations, maintenance, and engineering teams.  Provide guidance and oversight to production operations to ensure GMPs, Quality, and Food Safety.  Supervise and direct QA technicians activities along with management of onsite production support laboratories and managing relationships with third party laboratories. 

What you will accomplish: 

• Ensure compliance with all certification requirements, regulatory standards, and quality specifications.
• Monitor manufacturing with emphasis on food safety, quality plans, and compliance.
• Oversee sampling and testing program for the site: products and environmental.  
• Monitor and critically analyze analytical data, microbiological data, non-conformances, and corrective actions to prevent defects.
• Review and release products for sale.  
• Review and place materials on hold, review, and assign disposition.  
• Liaison to third party analytical and microbiological laboratories regarding food safety and quality testing.
• Serve as subject matter expert on all GMP, quality, and food safety-related matters.
• Member of the Food Safety Team.
• Assist with raw material, in-process, and finished product quality specification evaluation and validation, and customer complaint resolution.  
• Conduct internal audits of the manufacturing plant.
• Conduct mock recalls as well as hold the title of recall coordinator. 

What we would like you to have:

• Experience in an FDA-regulated industry (ideally infant formula); minimum 5+ years in a manufacturing plant environment required.
• Strong experience and knowledge of USDA Organic certification requirements.
• BS Degree in Food Science, Sanitation, Food Safety, Chemistry, Biology, Engineering, Food Technology, Microbiology, or a related technical field of study in the applied sciences.
• Possess comprehensive knowledge of GMP, SQF audits, FDA, PMO, HACCP, and OSHA requirements.
• PCQI certification 
• Strong knowledge of sanitation, HACCP, microbiology, pest control, and quality systems. 
• Familiar with the theory and application of clean in place (CIP), clean out of place (COP), cleaning turbulence, temperature, timing, and chemical concentration.
• Knowledge and experience with dry clean processes and low moisture production environments.
• Preferred quality certifications (e.g. ASQ, ISO).  
• Excellent written and verbal communication skills with the ability to break a complex task down into discrete tasks that can be comprehended by a wide range of employees.
• Proven problem-solving skills that lead to recommending and implementing solutions.
• Demonstrated ability to apply risk management principles that support both internal and external customer requirements.

You’re inspired by our core values:

• Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good.
• Nurture the Tension - Parenthood is full of healthy tension, and so is building a company. We embrace the unknowns, practice hu