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Lead Development Representative
HiverUKRemotefull_timeVerifiedPosted 22 Dec 2023
About the role
About us:Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.
We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:We are looking for a LDR to support sales processing activities and encourage collaboration between marketing and sales. This position is responsible for generating leads to fill the sales funnel through extensive research and support the sales team to achieve their goals.
At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.
We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
Opportunity:We are looking for a LDR to support sales processing activities and encourage collaboration between marketing and sales. This position is responsible for generating leads to fill the sales funnel through extensive research and support the sales team to achieve their goals.
What you will be working on:
- Collecting, analysing and producing ICPs to support outbound BDRs in their sales activities.
- Utilizing sophisticated tools and extensive research to target industries and contacts.
- Analyse past and actual sales data to determine sales opportunities.
- Ability to conduct research on the targeted prospects at hand (finding email addresses and phone numbers) for BDRs.
- Prepare accurate reports based on data analysis from various internal sources for the sales team.
- Present actionable information and insights to the sales team.
- Analysing BDR report to track the progress on the deals lost or deals won daily/weekly.
- Working closely with the marketing team regularly to assist them in prospecting to further their goals.
What we are looking for:
- Understanding of sales processing tools and their best practices.
- Proficiency in excel, Google spreadsheets, pivot table.
- Excellent research, data and analytical skills required.
- Ability to coordinate and manage simultaneous data analysis requests from multiple teams.
- Keen eye for detail and great organizational abilities.
- Open to changes in responsibilities.
- Ability to work independently and with cross functional teams.
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