Sr. System Engineer

WellSky Infrastructure and Hosting Operations is a fast-paced, 24/7 SaaS environment. We strive to deliver cutting-edge solutions with unparalleled reliability, security, and performance. We are looking for a dynamic and experienced Senior Systems Engineer to help push our infrastructure initiatives and ensure our systems operate at peak efficiency.

As a Sr. Systems Engineer, you will be the cornerstone of our technology infrastructure, overseeing the design, deployment, and maintenance of high-performing, highly available, and secure systems. You will assist in production change management, service outage administration, and technology evaluations to align with our business goals and infrastructure roadmap.

A day in the life!​

You will be responsible for the following:​

• Infrastructure Design and Implementation: Develop and implement standards for the installation and configuration of high-performing, highly available, and secure infrastructure in both our colocation data centers and public cloud environments.
• Change Management & Service Administration: Spearhead production change management and service outage administration processes to ensure minimal disruption and rapid recovery.
• Technology Evaluation & Deployment: Lead efforts to evaluate, plan, and procure new technologies and platforms, ensuring they meet the requirements of business requests and align with our infrastructure roadmaps.
• Documentation: Create and maintain comprehensive documentation related to system builds, configurations, system administration, associated processes, and policies, including business continuity and disaster recovery plans.
• Compliance & Security: Maintain the confidentiality of sensitive information, adhering to HIPAA and other privacy and security practices, and ensure compliance with NIST Cybersecurity Framework, FIPS, 45 CFR § 160 and 164, and other regulatory controls.
• Incident & Problem Resolution: Resolve and document incidents and problems efficiently, ensuring issues are addressed in a timely manner and root causes are thoroughly investigated.
• Professional Development: Stay current with the latest industry trends, technologies, and best practices by attending educational workshops, reviewing professional publications, and participating in professional working groups.
• Additional Duties: Perform other job duties as assigned, demonstrating flexibility and a proactive approach to emerging challenges and opportunities.

Do you have what it takes?​
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Required Qualifications:​

• Bachelor’s degree in Computer Science or Information Technology.
• 4-6 years of experience in systems engineering, infrastructure management, or a related role.
• Proven experience with colocation data centers and public cloud environments (AWS, Azure, Google Cloud, etc.).
• Strong experience with VMWare, Cisco UCS, SAN Storage technologies, and Active Directory management.
• Experience with Citrix and Azure AVD/VDI systems is also desirable.
• Strong knowledge of production change management and service outage processes.
• Expertise in evaluating and deploying new technologies and platforms.
• In-depth understanding of system documentation and compliance requirements.
• Excellent problem-solving skills with a track record of effective incident resolution.
• Strong communication skills and the ability to work collaboratively across teams.

Do you stand above the rest?​

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Preferred Qualifications:​

• ​Healthcare industry experience with HIPAA, NIST Cybersecurity Framework, FIPS, and related regulatory controls.

• Relevant certifications (e.g., pubic cloud provider certifications, CISSP) are highly desirable
• Knowledge of Citrix, Azure AVD, and associated technologies is a plus.
• Proficient in scripting and automation (PowerShell, Python, Ansible, Terraform, etc.).
• Ability to operate within VMWare and Windows Server environments.
• Knowledge of enterprise storage solutions such as Pure and NetApp.
• Solid understanding of networking principles and protocols.

#LI-TC1

#LI-Hybrid​

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing othe