Senior Level Systems Engineer

Description

ITC is a Woman Owned Small Business delivering exceptional consultation to the U.S. Government in Systems/Software Engineering, Cybersecurity Solutions, Mission Operations/INTEL Analysis, and Management Services in order to enable our customers to solve the most challenging problems. With continued growth comes opportunity, and we are currently searching for a Top-Secret SCI with polygraph-cleared Senior-Level Systems Engineer.

Responsibilities:

Analyzes user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications. Analyzes system requirements and leads design and development activities. Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies. Provides technical leadership for the integration of requirements, design, and technology. Incorporates new plans, designs and systems into ongoing operations. Develops technical documentation. Develops system Architecture and system design documentation. Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans. Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts. Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility. Communicates with other program personnel, government overseers, and senior executives. 

Operations & System Administration for Kubernetes Platform Infrastructure, including but not limited to:

1) Stakeholder collaboration, development & product teams to understand operational project requirements and feature specifications.

2) Image Templating

3) Create and maintain CI/CD Pipelines

4) Perform regular system scanning, patching to maintain Enterprise system security compliance and maintain updates in IC reporting tools.

5) Facilitate deployment upgrades across Operational, Staging and Development environments.

6) Mitigation of Operational Issues affecting end users.

7) Maintain & update monitoring tools, service and health checks.

8) Determine the Team's support coverage across applicable supported hours and prioritize monitoring tasks.

9) Manage the POC support lists and OSOPs.

10) Establish and maintain test environments that mimic operational configurations and end to end scenarios.

11) Assist with analysis of test coverage to determine gaps and improvements.

12 ) Assist with automation of manual test cases and procedures.

13) System regression, security, performance, customer focused and integration testing.

14) Assist with defect identification and reporting with reproducible steps.

15) Schedule and communicate system outages with the team and external customers/partners.

16) Collaborate and discuss outage plans with the Ops Officers.

17) Lead & collaborate with stakeholders for internal and external product documentation (i.e. User Agreements, Customer/Partner User Guides, SOPs, Admin Guide, etc.).

18) Research and study trends with related technologies, tools, etc. and provide recommendations for streamlining processes.

19) Provide metrics and reporting on service requests.

20) Conduct performance benchmarking.

21) Monitor customer support desk tickets, troubleshoot, resolve from simple to complex.

22) Perform customer on-boarding (provision new project resources).

Requirements

• TS/SCI with Polygraph (CCA Accepted)
• Twenty (20) years experience as a SE in programs and contracts of similar scope, type and complexity is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
• CWIP Level I required at start; Level II required within 6 months.
• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelor’s degree.
• Skilled in Linux (RHEL) Administration including storage & interface management, hardening and patching. 
• Skilled in Ansible or similar automation technologies for configuration management, maintenance and deployment of operating systems & applications.
• Virtualization/VMware (AWS, AZURE or similar).
• Bash Scripting.
• Kubernetes (K8s)