Bread Packaging Manager

Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves to Northwest tables. Values are at the heart of our company and sustainability touches everything we do - from where we buy ingredients to how we care for our employees and invest in our communities. A Certified B Corporation, Grand Central Bakery is part of a global movement of organizations using business as a force for good.

Summary: The Bread Packaging Manager supports night delivery and expediting operations to ensure that our customers receive accurate orders of high-quality products safely and on time. The Bread Packaging Manager leads the floor team during their shift, coordinates between departments, and provides clear communication and support to keep operations running smoothly. This role focuses on hands-on leadership, coaching, and ensuring product quality, food safety, and workplace organization. 

Compensation: $29.56/hour (non-exempt, overtime eligible)

Reports To: Delivery Manager / Assistant Delivery Manager 

Schedule: This is a full-time, hourly position. The Bread Packaging Manager typically works 5-night shifts per week, with occasional. overtime or schedule adjustments for special needs or emergencies. The Bread Packaging Manager balances limited administrative duties with time on the floor as a high-functioning crew member. 

Remote work: To best support the organization, this position works on-site and is not eligible for remote work.  

Key Responsibilities: 

• Lead nightly expediting operations to ensure accurate order fulfillment and high product quality. Champion Grand Central Bakery’s commitment to excellence by ensuring all product is packed with care, precision, and urgency. Promote consistent execution and a culture of accountability aligned with our mission to deliver handcrafted, delicious food. 

• Coordinate with Bread Production, Sales and Delivery teams to manage workflow and resolve issues. Act as a reliable liaison between departments to foster teamwork and transparency. Encourage problem-solving approaches that reflect our values of collaboration, respect, and continuous improvement. 

• Deliver excellent customer service and support problem resolution as needed. Model and reinforce service that reflects our values—kindness, hospitality, and attentiveness. Seek proactive solutions to customer issues while preserving product integrity and team morale. 

• Maintain food safety standards, clean work areas, and complete daily checklists and forms. Uphold health and safety practices that reflect our responsibility to our customers, team members, and the community. Promote food safety as a shared value through training, oversight, and personal example. 

• Support and train expediting team members on job duties, safety, and quality procedures. Invest in team development by coaching crew members to grow skills and confidence. Emphasize safety, attention to detail, and our shared responsibility to deliver excellence in every box. 

• Communicate effectively with team members and supervisors, sharing updates, shortages, and adjustments. Contribute to an open and respectful communication culture. Use tools like Microsoft Teams and email to keep key stakeholders informed and approach every interaction with professionalism and clarity. 

• Monitor packagi