Main Stacks Supervisor

The Main Stacks Supervisor is an essential part of the library’s Collections Management team responsible for processing materials in various library databases (e.g., Alma, CaiaSoft, and Link+). Supervises the organization, maintenance, and accessibility of main stacks collections. This position supports the process of transferring materials from main stacks and basement collections to the high-density storage system CaiaSoft. Trains and supervises daily work of approximately 40 student employees each year in many different department processes. Compiles monthly statistics of retrievals and other departmental data. The standard work schedule for this employee is Tuesday through Saturday. Occasional evenings or holidays may be required to support the Access Services Department. The Main Stacks Supervisor reports to the Head of Access Services.

Specific Responsibilities / Accountabilities

Main Stacks and High-density Storage Processing 40%

• Oversee main stacks collections (e.g., New Book, Curriculum Materials Collection, Popular Reading, Oversize, etc.) for general maintenance of the collections.
• Maintain and update call number signage of main stacks and basement oversize ranges.
• Process library collections into CaiaSoft high density storage database system.
• Train, review, and correct errors for student employees who support transferring materials into basement storage.
• Provide quality control for approximately 32,000 transferred materials in the high-density storage database system each year.
• Supervise retrievals of library materials from all collections, including main stacks and basement. Operates an aerial lift to access materials located on upper shelving in the basement.
• Troubleshoot issues related to data maintenance as needed.

Supervision of Student Employees 40%

• Train student workers in the re-shelving of all types of materials in main stacks collections and in shelf-reading, searching, shifting, and maintaining neatness of the shelved materials.
• Train student supervisors in printing retrievals for requests from main stacks, and basement high-density shelves.
• Assign student workers their daily tasks.
• Train student workers how to locate and identify library materials; this essential knowledge is necessary to retrieve main stacks, basement, for LMU users, LINK+, and ILLiad.
• Write student worker performance reviews.

Department Responsibilities 20%

• Manage the Collections Management department on Saturdays and occasional holidays.
• Support Access Services department by covering the Circulation desk if needed for back-up.
• Use computer skills, specifically with library databases (e.g., Alma, CaiaSoft, and Link+), Excel, Microsoft Word, Adobe Illustrator, and Outlook, to provide information to library colleagues, faculty, staff, and students. 
• Assist the Document Delivery Supervisor as needed by utilizing Alma and LINK+ database systems. The responsibilities may include receiving and processing incoming Link+ materials, printing requests, overseeing student workers in processing materials received from lending libraries, and communicating with patrons.

• Handle troubleshooting as needed. Refer emergency situations to appropriate personnel such as Public Safety, Facilities, supervisor, etc., and provide backup support if needed. 

• Represent the William H. Hannon Library and LMU within the library and campus community as appropriate.
• Perform other duties as assigned or requested (for example, engagement in department and all-staff meetings and programs, a commitment to continuing education to stay abreast of skills and trends in a dynamic environment.).

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service. 

William H. Hannon Library Expectations

We share the university's commitment to inclusive excellence, the education of the whole person, and the building of a just society. We expect all employees to support the library’s commitment to diversity, equity, inclusion, and anti-racism: https://library.lmu.edu/deia/ 

Location and Hours

This position reports to the William H. Hannon Library, on the university's Westchester campus. Incumbent is expected to work fully on-site, with a typical schedule during core business hours Tuesday through Saturday. Occasional evenings & holidays may be required.

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