Senior Director, People

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

About the Role

We're looking for an experienced Senior Director, People who combines strategic thinking with operational excellence. You'll partner with the COO to shape people strategy and lead the execution of infrastructure, programs, and operations that enable Galileo to attract, develop, and retain exceptional talent. This role requires both vision and execution, and you'll think ahead about organizational needs while ensuring your team delivers effectively across all priorities, from benefits administration to performance management to recruiting operations, translating business goals into people priorities and building the systems that make them real. In the near term, you'll be focused on operational excellence and maintaining a strong foundation, ensuring existing programs run well and your team is set up for success, before shifting your energy toward longer-term strategic priorities as you grow into the role.

This is a remote position, reporting into the Chief Operating Officer.

Here's what you'll do:

Operational Leadership & Execution

• Run the day-to-day operations of the People team, ensuring consistent execution across all people priorities and functions
• Partner with the COO to translate business strategy into people priorities, including workforce planning, organizational design, and capability building aligned to 2026+ strategic goals
• Anticipate organizational needs 6-12 months ahead, proactively designing people solutions that support business growth, margin expansion, and operational scaling
• Drive data-informed decision-making across the people function, leveraging analytics to measure effectiveness and identify improvement opportunities
• Ensure compliance with employment law, benefits regulations, and people requirements across multi-state operations, and oversee employee relations matters

People Operations & Infrastructure

• Lead and optimize People processes, policies, and workflows across the entire employee lifecycle—ensuring onboarding, role transitions, life events, and offboarding are executed professionally
• Oversee employee benefits strategy and programs, ensuring competitiveness, cost-effectiveness, and excellent employee experience, while ensuring the team executes leave administration and life events seamlessly
• Oversee payroll, tax compliance, and contractor management operations
• Optimize People systems and technology infrastructure (HRIS, ATS, analytics tools) to support efficient operations
• Oversee technical infrastructure for recruiting, People operations, provider credentialing and licensing, and compensation management

Program Implementation & Delivery

• Implement and manage core people programs including performance management, manager enablement, and talent assessment
• Execute talent development initiatives including upskilling programs, leadership development, and succession planning
• Drive large-scale people initiatives that affect the entire company, ensuring seamless execution and measurable outcomes
• Maintain a culture of continuous learning, innovation, and operational excellence

Team Leadership

• Lead and develop a high-performing People team across talent acquisition, People operations, and People experience
• Provide guidance, feedback, and mentorship to foster team growth and operational effectiveness
• Establish clear goals, priorities, and accountability across the function to ensure consistent delivery

About You

You are a strategic People leader who excels at operational execution and culture building. You think ahead about what the organization will need—connecting people decisions to business outcomes like profitability, customer satisfaction, and operational efficiency—while staying grounded enough to roll up yo