Used Vehicle Purchasing Specialist - Princeton BMW

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman Princeton BMW is seeking highly motived individual to join our Kelly Blue Book (KBB) Buy Center.

As a KBB Acquisition Specialist, you’ll be at the front line of our customer vehicle acquisition efforts, working closely with store leadership to engage guests who have requested appraisals through KBB or our dealership websites.

• Cultivate vehicle purchases directly from guests who’ve submitted online appraisals

• Manage inbound leads using the KBB Dashboard and DealerSocket CRM

• Quickly connect with prospects to schedule in-store reviews and establish purchase opportunities

• Partner with store managers to assess vehicle values, highlight key merchandise, and identify upside potential

• Maintain consistent follow-up using assigned cadence protocols, with the goal of securing two-way communication and a formal appraisal appointment

• Log all interactions, appointments, and decisions within DealerSocket

• Support each guest through the process with transparency and professionalism, while working to maximize acquisition opportunities

What We're Looking For:

• Experience in sales or customer service, especially in fast-paced, customer-facing roles

• Strong communication skills, both written and verbal

• Excellent time management and organizational habits

• Ability to build rapport and drive urgency in client engagement

• Comfort using CRM tools and following structured contact cadences

• Valid driver’s license and clean driving record

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INDRS

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant edu