Director, Program Management Office (PMO) - Chief Administrative Office

Job Summary

This is a hybrid role located in our San Jose, CA office. We require 2 days in office per week.

 

At NetApp, operational excellence is the foundation for delivering best-in-class HR services. We’re seeking a strategic, dynamic leader to build, evolve, and scale our Program Management Office within the Chief Administrative Office (CAO). This high-impact role supports a diverse portfolio spanning technology, policy, employee programs, and process optimization, with a primary focus on HR and opportunities to extend across the CAO organization.

 

Why This Role Matters

As Director, PMO – CAO, you will architect and execute the strategy for program management across HR, Legal, and Workplace Experience. You’ll drive alignment with organizational goals, ensure flawless execution of critical initiatives, and serve as a thought partner to HR leadership. Your work will shape how NetApp delivers enterprise solutions, optimizes processes, and builds a culture of operational excellenc

 

This is more than a PMO leadership role—it’s an opportunity to shape how NetApp delivers HR and CAO services, drives business outcomes, and builds a culture of excellence. If you’re ready to lead with purpose and drive impact, we’d love to hear from you

 

What Sets You Apart

• You’re a strategic thinker with a passion for operational excellence.
• You thrive in dynamic, matrixed environments and influence at all levels.
• You bring a data-driven mindset and a relentless focus on execution.
• You proactively anticipate challenges, navigating constraints to arrive at successful outcomes.
• You’re committed to building inclusive partnerships and driving meaningful change.
• You see tasks through to completion and proactively solve problems—even those outside your immediate scope.

What You'll Do

PMO Strategy & Leadership

• Build, evolve, and scale the CAO PMO team and practices to support mission-critical initiatives.
• Develop infrastructure for portfolio management, including budget/resource governance, pipeline intake, prioritization, business case development, and strategic alignment.
• Establish and maintain project governance framework
• Create outcome-focused tracking, status reports, and dashboards to drive transparency and accountability.
• Serve as the connective tissue between workstreams, HR, and key partners (IT, HR Systems, Employee Communications) to maximize impact.

 

Execution & Impact

• Lead a team driving execution of strategic priorities, KPIs, and deliverables—stepping in to realign and drive improvements as needed.
• Champion best practices in project management methodologies, resource management, and change management.
• Simplify and operationalize processes and systems to deliver efficient, scalable services.
• Lead development of strategic planning materials, gather consensus, and translate strategy into tangible outcomes.

 

Stakeholder Engagement & Team Building

• Build and nurture relationships across organizational and geographic boundaries.
• Influence and collaborate with global teams at all levels, including senior leadership, in a highly matrixed environment.  Serve as a trusted advisor, providing insights and recommendations on strategic direction.
• Lead and develop a high-performing team, fostering talent and growth.

What You Bring

• 15+ years of experience managing complex, global portfolios (HR experience preferred, Legal experience a plus), including 5+ years of people management responsibilities.
• Bachelor’s degree in Business or Technology preferred.  PMP, PgMP or similar certification preferred.
• Successful track record and demonstrated expertise managing a diverse portfolio of programs and projects in complex and global organizations
• Proven expertise in project/program management, resource management, and change management.
• Strong technical skills; proficiency in Microsoft Office, Microsoft Project, Smartsheets, Jira, Rally, and other HR technology tools.
• Experience developing strategic planning materials that require consensus gathering from multiple constituents, coupled with the abili