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Senior Manager, Deposit Lifecyle

Truist
United Statesfull_timeVerifiedPosted 2 Jul 2025
💰 $180,000/yr($165,000/yr$180,000/yr)

About the role

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role will be an office centric role requiring to live and work out of one of the two locations listed on the requisition.

The Senior Manager Deposit Lifecycle is responsible for overseeing the entire end-to-end client lifecycle of consumer and small business deposits, from acquisition to retention. This role involves strategic planning, execution, and management of deposit-related initiatives to ensure client satisfaction and loyalty. The ideal candidate will have a strong background in financial services, excellent leadership skills, and a deep understanding of client lifecycle management.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

Support the ideation, development, organization, planning, and execution of projects, programs, and initiatives of varying sizes with a focus on client-level programs. Design, create, and optimize critical performance and channel metrics for multiple high priority segments and leading priorities. Develop the critical performance indicators and partner with various groups to ensure clients have a seamless omnichannel experience interacting with their Deposit product.

• Accountable for overall performance of the consumer Deposits portfolio including client experience and long-term growth including market share, wallet share and incremental segment identification.
Create strong cross-functional alignment towards the vision and strategy, build relationships with stakeholders and team to help influence and drive successful outcomes.
• Provides strategic leadership of the end-to-end client journey roadmap across multiple products, processes, segments and channels to enhance the client experience. Drive business process transformation to create long-term competitive advantage through a differentiated client experience.
• Provides oversight and direction for broad, cross-functional strategic initiatives to improve consumer Deposits client acquisition and service model. Efforts should focus on process and experience enhancements to increase client engagement and our market position. 
• Maintain strong working relationships with senior leaders throughout the company (marketing, legal, risk, compliance, channels, operations, technology, etc.) to drive effective outcomes in a heavily matrixed environment.

QUALIFICATIONS
Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


1. Bachelor’s degree in a business-related major with a strong academic record, or equivalent education and related training 
2. 15+ years of experience within Banking or Financial Services 
3. 7+ years of experience in a staff role such as product management, product strategy, analytics or marketing. 
4. Outstanding influencing, partnership-building and collaboration skills with proven ability to initiate and drive strategic change on major projects. 
5. Exceptional analytical and creative problem-solving skills - ability to generate actionable insight and recommendations from complex analytics and large data sets Ability to drive clarity out of ambiguity and to synthesize key points of strategic direction.  Demonstrated strategic thinking, problem-solving, and

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Company

Truist

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