Account Executive, Mid Market

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

• Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and Enterprise customers across various industries. Having defined the industry 15 years ago, Reputation is poised to reimagine the marketplace for the AI Era.

As an Account Executive, Mid-Market, you’ll be at the forefront of our growth—owning a book of business and driving new customer acquisition. You thrive in a high-performance culture where hustle, curiosity, and strategic thinking are essential. You’re not just closing deals—you’re shaping long-term partnerships and solving real business problems for our customers. You know how to speak to both vision and value, and you’re motivated by the thrill of turning opportunity into revenue.

Responsibilities

• Build and execute strategic deal plans across your territory to consistently generate new business opportunities

• Deliver compelling, tailored presentations that communicate Reputation’s unique value proposition

• Use modern selling techniques to guide customer thinking and position Reputation as a must-have solution

• Navigate complex sales cycles, building alignment and consensus across multiple stakeholders

• Collaborate with Solution Engineers, Marketing, and Services teams to accelerate deal velocity and customer success

• Maintain active and accurate pipeline tracking and forecasting in Salesforce.com

• Travel up to 50% as needed to engage clients and prospects in person

• Take on additional initiatives and projects that contribute to team success

Qualifications:

• 3+ years of experience selling B2B software solutions to senior-level decision makers

• Bachelor's degree in any discipline preferred, but not required if you have relevant experience

• Consistent record of surpassing sales quotas and owning the full sales cycle

• Experience managing complex deals with multiple sta