Senior Network Engineer

Overview

Interested in supporting a converged network that connects more than 13000 Atlassian’s around the globe? Get on board as a Senior Network Engineer based in Greater Seattle area. (Please note that this is a role that will require candidates to be on site in Seattle and the right candidate needs to be based in Seattle to work onsite at the Seattle office when required).

Reporting to the Senior Engineering Manager, Network Identity and Security as part of the Network, Identity, and Security Team, you’ll support and maintain our corporate network, along with the services and devices that protect it. You’ll build solutions and solve technical problems--small and large--from BAU, fault finding and fixing issues to documentation, training others, and managing incidents. A typical work week might include: Troubleshooting routing/switching or WiFi issues, troubleshooting remote access issues, supporting new office builds and deployments, and working with the team to develop network standards and documentation. You'll find improvement opportunities, participate in developing and refining policies and procedures, and help build a robust network infrastructure that scales and operates efficiently. One thing we promise: you’ll never be bored.

The Network, Identity, and Security team have a wide range of responsibilities, providing numerous opportunities for professional growth. Initially, the primary focus will be

• Design and Improve the global wireless infrastructure.

• Perform network maintenance and system upgrades including firmware, patches, hotfixes, and security configurations

• Working on new Atlassian office network builds and retrofits

• Enhancing the Zero Trust network suite.

• Day-to-day operations of the Atlassian enterprise network

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

What you'll be working on

The Network, Identity, and Security team have a wide range of responsibilities, providing numerous opportunities for professional growth. Initially, the primary focus will be

• Design and Optimize the global wireless infrastructure.

• Perform network maintenance and system upgrades including firmware, patches, hotfixes, and security configurations

• Working on new Atlassian office network build and retrofit

• Enhancing the Zero Trust network suite.

• Day-to-day operations of the Atlassian enterprise network

Qualifications

Qualifications

• 5+ years working with converged Corporate and Campus networks, with an understanding of routing/switching, WLAN, WAN, security and Cloud networks.

• 5+ years of hands-on experience in WiFi technology, RF Design, RF Survey/Engineering and RF troubleshooting skills with experience in protocols and authentication mechanisms. (802.11ac/ax, WPA/WPA2/WPA3, 802.1X, EAP-TLS etc.)

• Expert-level deployment and support experience with Cisco Wireless, Cisco ISE, Cisco DNA, Cisco Spaces and Ekahau Wireless survey

• 5+ years of hands-on experience with Juniper infrastructure (SRX Firewalls and Junos Space)

• Experienced in supporting and troubleshooting remote access solutions such as Cisco Anyconnect

• Periodic on-call duties to provide Network support, incident management and troubleshooting.

• Solid understanding of network protocols and concepts such as OSPF, BGP, STP, IPSEC, VSS

• Greenfield office network deployment experience.

• Experience in designing and supporting zero-trust security infrastructure

• Experience with automation and tooling Python/Ansible/Bash/Git

• Proficient in creating comprehensive documentation, including troubleshooting run-books and as-built documents.

• Operate autonomously but comfortable working in a team environment

• Work with a global, remote workforce

• Up to 10% of travel to other Atlassian offices around the globe.

Things that would be great but we already have or you can grow into:

• Windows Active Directory experience

• Experience with CloudFlare

• AWS and VMware experience would also be well regarded.

• Familiarity with IaaS/PaaS/SaaS infrastructure/environments.

• Knowledge of the ITIL framework an