Senior Manager, HITRUST and International Compliance

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Defines operational activities and executes on strategic direction related to international compliance and client assurance for CVS Health’s Digital, Data, Analytics & Technology (DDAT) Compliance team. Guides colleagues in facilitating GDPR compliance and HITRUST assessment activities.  Manages, develops, and implements procedures, controls, and reporting to ensure compliance with the General Data Protection Regulation (GDPR) and for CVS Health’s HITRUST assessment as part of client assurance. Consults on efforts to continuously improve internal controls, processes, and systems to enhance the effectiveness and efficiency for the program.  Partners with IT and business colleagues to educate on risk and provide actionable metrics that measure the effectiveness of controls.  Coordinate and manage activities of process owners to support internal and external audits, including supporting audit requests and tracking remediation.  Partner with key stakeholders, including senior management, Legal, Internal Audit, and external assessors, to ensure alignment and support of the CVS Health’s technology compliance program. 

Responsibilities:

• Managing and executing procedures to facilitate and support various cybersecurity HiTrust and International audits and compliance activities.  Establishes schedules and plans to ensure deadlines are being met.  Develops efficient processes to facilitate and support regulatory, internal audit and industry standard assessments and audits.
• Provides coaching, feedback, and educates stakeholders and colleagues relative to HiTrust and International compliance requirements and industry best practices.
• Defines or develops risk management policies and procedures to support the implementation of HiTrust and International technology controls across the enterprise.
• Oversees preparation and submission of HiTrust and International compliance reports to management, Audit Services, external auditors/assessors, and regulators.
• Oversees audits and assessments to measure the effectiveness of security controls and provides results back to responsible party/owner.
• Educates key stakeholders on risk management frameworks and top risks related to the system(s) or Line of Business for HiTrust and International Compliance.

Required Qualifications

• 7+ years of regulatory compliance, internal audit, external assessments, risk management, regulatory compliance, and information security in a corporate environment.
• 5+ years of experience in audit methodologies, internal control frameworks, risks assessments, and control testing techniques.
• 3+ years of experience in managing work efforts with both internal and external partners in a highly collaborative environment.

Preferred Qualifications

• Demonstrated expertise in audit methodologies, internal control frameworks, risks assessments, and control testing techniques.
• Solid program management skills including strategic planning, decision-making, and project management.
• Strong understanding of relevant regulations and frameworks aligning to NIST, ISO, HITRUST, HIPPA, PCI.
• Strong analytical and problem-solving skills with the ability to analyze and interpret complex regulations, operational data, trends, assess risks effectively, and make recommendations for improvement.
• Exceptional interpersonal skills with the ability to collaborate across departments and influence stakeholders at all levels.
• Demonstrated ability to collaborate effectively with cross-functional teams, build relationships with key stakeholders, and influence others to achieve compliance objectives. 
• Strong attention to detail and accuracy when conducting assessments, documenting processes, and reviewing controls to ensure compliance with HiTrust assessment and International compliance (GDPR/ISO) requirements.
• CRISC, CISSP, CISM, or equivalent

Education

• Bachelor��s degree or equivalent