Senior Cash Collection Specialist with Portuguese

<p><span><span><strong>Job</strong> <strong>ID: </strong></span><span><span>40345</span></span>  | <span><strong>Location</strong></span><span><strong>: </strong></span>Lodz, Poland, hybrid work</span></p> <p><span>“<strong>Greater Chemistry – between People and Planet</strong>” – it is our Purpose which leads company’s Strategy:<br/>      •  We are shaping the future with our customers. <br/>      •  We are accelerating innovation.<br/>      •  We are leading the transition towards sustainability.<br/>      •  We are building a culture of possibilities.<br/><strong>By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.</strong></span></p> <p> </p><p> </p> <p><span></span></p> <p> </p> <p><span><span><strong>What will you be doing?</strong></span><br/><ul> <li>Oversee and resolve complex issues, including escalations, to ensure timely collections within the LATAM region.</li> <li>Collaborate with cross-functional teams and stakeholders to optimize processes and ensure alignment with company goals.</li> <li>Monitor and analyze Collections performance, providing insights and reports to management, ensure and support audits when applicable.</li> <li>Ensure accurate and efficient usage of SAP and other ERP systems, and update/maintain WI, SOP’s.</li> <li>Guide, mentor, train, and support team members to foster professional growth and productivity.</li> <li>Drive continuous improvement initiatives within the Collection process, ensuring compliance with internal policies and external. regulations</li> </ul> </span></p> <p><br/><span> <br/><span><strong>What are we looking for?</strong></span><br/><ul> <li>Minimum 2 years of experience in a similar role.</li> <li>Background in Cash Collection and/or accounting. Experience in shared services is beneficial.</li> <li>Professional proven proficiency in Excel, Word, Outlook, and SAP or other ERP systems.</li> <li>Strong communications skills and proactive customer interaction abilities.</li> <li>Effective teamwork, interpersonal and resilience skills.</li> <li>Brazilian citizenship.</li> <li>Language skills:</li> <li>English (B1) and Brazilian Portuguese (C1) are mandatory.</li> <li>Spanish B1-B2 good to have.</li> </ul> </span></p> <p><br/><span> <br/><span><strong>What’s in it for you?</strong></span></span></p> <ul> <li>Possibility to work in a Top Employer 2024 certified company.</li> <li><span>A rewarding challenge to further develop your skills in a professional work environment.</span></li> <li><span>An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.</span></li> <li><span>Career development within our organization.</span></li> <li><span>Language bonuses.</span></li> <li><span>II Shift Bonus.</span></li> <li><span>Relocation packages.</span></li> <li><span>Internal and external trainings.</span></li> <li><span>Benefits such as sport card (Multisport), private health care, additional life insurance.</span></li> <li><span>Hybrid work model.</span></li> <li><span>Language courses.</span></li> <li><span>Corrective eyeglasses refund.</span></li> <li><span>Performance related yearly bonus.</span></li> <li><span>Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).</span></li> <li><span>Discount card for the various restaurants.</span></li> <li><span>Integrational team events.</span></li> <li><span>Possibility to participate in the charity activities.</span></li> <li><span>Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).</span></li> </ul> <p> </p> <p><span><span><strong>Your Contact</strong></span></span><br/><span>Zuzanna Glapińska Talent Acquisition Partner Telephone: +48 42 293 49 72 | mobile: +48 538 895 907| E-mail: zuzanna.glapinska@clariant.com</span></p><p> </p> <p><span><span>Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents &amp; Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.<br/>At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, ra