Staff Technical Program Manager, API Governance

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SoFi is seeking a seasoned Staff Technical Program Manager with an inclination to elegantly solve problems and a history of leading effective governance programs. You’ll begin by leading our API Governance Program across SoFi Technologies. 

You will be responsible for developing and executing on the API Governance strategy through ownership of the program and collaboration with cross functional teams including engineering, product, technology risk, and other stakeholders. You’ll drive the creation, alignment, and adoption of API strategy and enabling artifacts, tools, and processes  across the organization. 

With your expertise in governance you’ll dig into our Infrastructure team’s processes and technology to develop and drive plans and programs to advance our maturity across a variety of domains beyond API governance.  You’ll need strong prioritization and communication skills for success in this enterprise wide, high exposure role. 

The TPM is responsible for the success of their assigned programs. They are charged with understanding and validating the strategy and objectives while owning execution. Their primary tool is the program plan which includes: objectives and goals, scope, timeline, roles and responsibilities, risks, mitigation strategies, and communication plans. A good TPM creates organizational alignment with these tools. The TPM will utilize program management, technical judgment, leadership and communication skills to drive program success. 

 

What you’ll do: 

• Own the Enterprise API Governance Program, driving Member value through fast, reliable, efficient, and safe APIs 
• Collaborate with stakeholders to define, formalize, and implement API standards and processes to support the program strategy and our members and customers. 
• Manage programs and projects, defining, negotiating, and documenting milestones and success criteria, resource allocation and successful on-time delivery.
• Communicate schedules, priorities, and status to all levels in the company
• Reduce ambiguity and enable collaboration  through clear written communication and documentation 
• Exercise technical judgment in working with large, cross-functional teams.
• Partner with stakeholders to develop a unified API catalog with risk, quality, and performance benchmarking, and other tools to facilitate API lifecycle management and risk control. 
• Partner with Security and Engineering to implement standards, reducing complexity and improving quality for engineers at SoFi Technologies
• Apply technical knowledge and judgment to translate technical issues into a course of action based on priority and impact. Serve as a source of knowledge to help teams work through complex technical decisions.
• Evangelize the program across SoFi Technologies, socializing it with a cross functional global team, driving adoption of tools and processes to support the program
• Identify opportunities for partnerships to improve the program 
• Report on the program and drive continuous improvement

What you’ll need:

• A Degree in Computer Science, a similar STEM field, or equivalent work experience
• 8+ years of experience related to program management with a demonstrated track-record of delivery of technical projects
• Ability to react to change quickly and implement new processes & procedures
• Analytical, problem-solving, negotiation, and organization skills with experience delivering quality under pressure. 
• Effective communication skills across technical and non-technical audiences. 
• Proven track record of delivering enterprise wide large, cross-functional initiatives on time while managing competing priorities in a fast-paced and sometimes ambiguous environment. 
• Experience with regulators or auditors
• Experience in API development and governance programs in general
• Ability to execute especially in a distributed, remote environment