Software Configuration Specialist III-Policy

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title: Software Configuration Specialist III -Associate Manager

WHAT YOU’LL DO:

• As a member of a project team, the Software Configuration Specialist is an experienced resource responsible for delivering technical implementation tasks for customers. The Software Configuration Specialist III assumes ownership of designs and processes while working independently with little to no supervision, and may lead a small team in configuring, building, and testing the application. The Software Configurations Specialist III is developing Subject Matter Expert (SME) in Software Configuration and can assist other teams in understanding the functional impact of various implementation options. Develops and implement automation scripts

• Designs the software configuration and customization to meet the business process design and application requirements.

• Supports the Sales and Product Management and Client Delivery teams through knowledge of the product or product line by providing pre-sales support, solution planning, product management expertise and customer support.

• Develops a configured application prototype and conduct a client walkthrough to validate the configuration design and explore gap options.

• Works with and/or may lead a team of other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals. Informs the technical architect and project manager of any issues that may affect any other areas of the project.

• Participates in code reviews and fix any defects and performance problems discovered in testing and participate in transitions of the application components to the testers

• Independently leads discussions with internal teams and the customer team.

• May assume project leadership responsibilities on teams, typically leading small teams

• Identifies risks, problems, and solutions, and may exercise independent decision making for problems within his or her workstream, and defaults to a more senior resource for decisions impacting the broader project team, product and/or customer.

• Performs other related duties and activities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU’VE DONE

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree required, or higher education level, or foreign equival