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Desktop Services System Administrator (Level I and II)
TAP EngineeringFort Meade, United Statesfull_timeVerifiedPosted 7 Jul 2026
💰 $158,000/yr($83,000/yr – $158,000/yr)
About the role
Desktop Services System Administrator
Job ID: TAP00146
Position: System Admin Level I / II
Location: Fort Meade, MD
Category: Technical
Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years)
Certification Requirement: DoD 8570 IAT II (Required)
Education Requirement: B.S in technical discipline
Experience Requirement: Level I: 3+ with degree, 8+ without degree. Level II: 5+ with degree, 10+ without.
Compensation Range: $83,000 - $158,000Position Overview
TAP Engineering is seeking System Administrators at the I and II levels to provide Infrastructure Server and Desktop Sustainment services in support of High Performance Computing (HPC) environments. This role enhances and complements HPC sustainment capabilities across two geographically dispersed locations, supporting mission-critical desktop, workstation, and peripheral infrastructure.
This position focuses on the deployment, integration, configuration, tuning, and operational support of custom Linux-based workstations, peripheral hardware, and desktop ecosystem components in a secure, fast-paced environment.Technical Environment
System Administrator I (Entry-Level)
Focus: Execution, Tier 1 support, and foundational desktop operations
Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting
Job ID: TAP00146
Position: System Admin Level I / II
Location: Fort Meade, MD
Category: Technical
Clearance Requirement: Active TS/SCI with Polygraph (most recent poly within the last 7 years)
Certification Requirement: DoD 8570 IAT II (Required)
Education Requirement: B.S in technical discipline
Experience Requirement: Level I: 3+ with degree, 8+ without degree. Level II: 5+ with degree, 10+ without.
Compensation Range: $83,000 - $158,000Position Overview
TAP Engineering is seeking System Administrators at the I and II levels to provide Infrastructure Server and Desktop Sustainment services in support of High Performance Computing (HPC) environments. This role enhances and complements HPC sustainment capabilities across two geographically dispersed locations, supporting mission-critical desktop, workstation, and peripheral infrastructure.
This position focuses on the deployment, integration, configuration, tuning, and operational support of custom Linux-based workstations, peripheral hardware, and desktop ecosystem components in a secure, fast-paced environment.Technical Environment
- Custom Linux-based workstations and desktops
- Enterprise desktop and workstation hardware
- Monitors and display systems
- KVM switches
- Peripheral devices (keyboards, mice, media converters, etc.)
- Printers and multifunction devices (HP, Dell, Lexmark, etc.)
- Structured cabling (Ethernet, fiber, serial, VGA, DVI, HDMI, DisplayPort, etc.)
- Client/server, storage, and network devices
- Linux, Unix, and Windows operating systems
- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Support installation, deployment, integration, configuration, tuning, and operational support of workstation hardware and peripherals
- Perform day-to-day system operations, monitoring, and incident response
- Manage daily configuration and operational health of desktop systems
- Assist users with accessing and using IT systems
- Provide Tier 1 and Tier 2 support based on experience level
- Escalate issues appropriately and communicate status to Government and internal stakeholders
- Support dispatch operations for hardware issues and remain involved through resolution
- Optimize system performance and resource utilization
- Support system capacity analysis and planning
- Maintain accurate system documentation and operational records
- Follow Government-defined ticketing, change management, and operational procedures
System Administrator I (Entry-Level)
Focus: Execution, Tier 1 support, and foundational desktop operations
- Performs routine desktop and workstation support tasks under supervision
- Provides Tier 1 (Help Desk) support and basic Tier 2 escalation assistance
- Supports installation and configuration of workstations and peripherals
- Assists users with system access and basic troubleshooting
- Performs standard maintenance, patching, and documentation
- Supports cabling, hardware setup, and device integration
- Escalates complex issues to mid-level administrators
Focus: Independent operations, Tier 2 ownership, and advanced troubleshooting
- Independently administers desktop and workstation environments
- Provides Tier 1 and Tier 2 support, including advanced troubleshooting
- Performs root cause analysis and remediation
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