Deputy General Manager - Global Process Owner OTC

Location : Mohali 

City : Mohali 

State : Punjab (IN-PB) 

Country : India (IN) 

Requisition Number : 33193 

 Job Title:    Credit to Cash Global Process Owner
    Reporting:   Reports directly to Global PTP and CTC Transformation Lead
     Job Purpose
    Bunge Limited (www.bunge.com, NYSE: BG) is a leading global agribusiness and food company operating in over 40 countries with approximately 32,000 employees. Bunge buys, sells, stores and transports oilseeds and grains to serve customers worldwide; processes oilseeds to make protein meal for animal feed and edible oil products for commercial customers and consumers; produces sugar and ethanol from sugarcane; mills wheat, corn and rice to make ingredients used by food companies; and sells fertilizer in South America. Founded in 1818, the company is headquartered in White Plains, New York. Bunge has implemented a Shared Services Center in India, Romania, Spain, USA and Brazil to support Bunge Global in areas of Finance & Accounting, Trade Operations and Treasury.     
    The Credit to Cash Global Process Owner will be responsible for process management and E2E governance of CTC processes. He will play a key role in driving continuous improvement and standardization across the function from a process, people and technology perspective.
    
Key Responsibilities
The CTC Global Process owner key responsibilities are: 
•    Develop and refine the “Vision and Strategy” components for designated end-to-end process area.
•    Ownership of ‘to-be’ and ‘as-is’ Global process design taxonomy and the associated metrics for the CTC domain. Ownership includes defining Global processes, policies, procedures and templates, conducting impact assessment workshop and approval of process changes plus enabling IT system changes
•    Enforces adherence to global design, process and template.  Identify, escalate and work with the Service Delivery teams to eliminate process deviations that are not driven by local, regulatory or statutory considerations
•    Draft and implement a consistent Global CTC policy and procedure document.  Lead policy governance and compliance across all BBS locations
•    Contribute to the definition, implementation and evolution of the enterprise-wide business process governance model. Lead and support change management and communication efforts for all CTC transformation projects
•    Define, monitor and drive improvement of end-to-end process performance metrics. Incl. as-is baselines and target future state KPIs.
•    Monitor and embrace cross-industry best practices for Order to Cash process area, to fast-track process maturity and identify opportunities to lead transformation projects
•    Periodically participate in Governance meetings with various stakeholder to review current processes and align them with Global strategy across the SSC, Global and Local/BU functional teams
•     Increase general process awareness across the enterprise incl. business rules and key interfaces – reinforce the benefits to Customers and the organization of complying to global processes
•    Monitor Process Controls and ensure all observations by Internal Audit group are mitigated/resolved

 

Knowledge and Experience
Essential:
•    Experience in Agribusiness/Commodity trading industry preferred   •    Education Qualification – Bachelor’s degree or equivalent experience. CPA or other professional qualification would be helpful 
•    10+ years’ experience in Order to Cash process, with ideally 6 years of experience in process design and/or optimization with SSC’s; preferably in a complex, fast paced and matrix and challenging work environment
•    Deep function, process, transformation and project management knowledge and experience, high attention to detail
•    Results orientated, fact-based and the patience to take people along on a change journey. Confident stakeholder management skills
•    Comprehensive experience with ERP, CTC tools and an affinity to support the development and harmonization of supporting IT tools / environments; 
•    Demonstrated interpersonal, customer management, analytical, change management and communication skill
•    Quick to identify risks and collaborate with necessary parties to develop risk mitigation plans
•    An understanding of shared services/ COE operating models; good knowledge of leading practices in shared services (e.g., CRM, SLAs, KPIs, metrics, and reporting)
•    Proficiency in English language with excellent oral and written communication skills 
•    Proficient in MS Office applications, especially in MS excel and PowerPoint

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, crea