Dental & Vision Support Specialist

Job Posting End Date: July 09

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

Starting hourly rate is $18.19

The Associate Dental Vision Support Specialist is the first level in a three-level career path. Incumbents in this role are primarily responsible for learning and developing the skills, knowledge, and behaviors necessary to successfully maintain member, group, and plan data.

Principal Duties and Responsibilities

• Process and document simple data change requests to maintain group and individual policies
• Generate and analyze reports and data to measure productivity and turnaround standards
• Develop solid business knowledge of the systems, processes, and customer the functional unit owns and supports
• ­Attain individual and team productivity goals without compromising accuracy, service, or the privacy of our customers
• Partners effectively with customers of the business area to ensure service standard and customer needs are met
• Performs system demonstrations to internal and external clients, as needed
• Perform other duties as assigned, including special projects and initiatives under direction of a senior team member
• Operate as a team player (e.g., provide and receive feedback, support others, arrange for or provide back-up support as necessary)

Job Specifications

• HS diploma or equivalent
• PC skills are essential with a practical knowledge of Microsoft Office product
• Solid planning, organization, and time management skills
• Solid written and verbal communication skills
• Operate with urgency in a real-time service and multifaceted environment
• Demonstrates consistency in accuracy, quantity, and quality of work

#LI-BB1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$36,000.00-$62,400.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits ar