Dental Office Treatment Coordinator

This is a remote position.

• 40 hours per week, flexible with potential for extended hours
  
• Monday-Friday 9am to 5pm New York Time
  

Client Overview

Join a thriving, specialized dental clinic that’s revolutionizing patient care in the field of dentures. This forward-thinking practice is dedicated to enhancing smiles and improving lives through top-notch denture services. With a team of 3-4 skilled dentists, the clinic is expanding its reach and seeking a dynamic individual to be the cornerstone of their patient communication efforts.

• Handle approximately 8-10 hours of calls per day
  

• Manage appointments for 2-4 dentists
  

• Work full-time, with flexibility to cover business hours in the Eastern Time zone
  

• Potential for up to 60 hours per week if needed
  
  
  Responsibilities:
  
  

• Answer and manage inbound calls using Ring Central system
  

• Schedule and coordinate appointments for multiple dentists
  

• Return missed calls promptly to maintain patient engagement
  

• Book appointments and convert inquiries into confirmed visits
  

• Manage and organize patient information in the clinic’s system
  

• Handle basic administrative tasks as needed
  

Requirements

• Fluency in English; Spanish is a plus
  

• Excellent communication and customer service skills
  

• Proficiency in using phone systems, particularly Ring Central
  

• Ability to multitask and manage time effectively
  

• Basic computer skills and familiarity with appointment scheduling software
  

• Previous experience in a healthcare or customer service role preferred
  

Benefits

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job