Demand Planning Customer Collaboration Analyst

No Relocation Assistance Offered
# 160502 - Piscataway, New Jersey, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Supply Chain Customer Collaboration Analyst

The Supply Chain Customer Collaboration Analyst position provides analytical and operational support for HIPE (Home Improvement, Indirect, and Professional) accounts related to order and promotional execution, customer and internal analytics and short term business needs.  It is a cross-functional role which is focused and responsible for improving customer data, transparency and execution of key in-store initiatives and promotional vehicles. This position uses relationships with order management, supply planning, logistics to improve and implement tactical strategies to support Colgate’s growth plans, the role also demonstrates customer data and analytics to provide key insight around performance and metrics.

Responsibilities: 

1. Manage the retail environment forecast and demand plan & metrics

• Provide and maintain the internal forecast and demand plan by using internal and customer data (Order projections, POS, inventory levels, lead times, EOQ, etc) to make the right decisions to support the short and long term commercial plans
• Work cross-functionally to provide insightful data to support the customer and Colgate strategic important metrics (Demand plan accuracy, inventory levels, in-stock metrics, case fill, on-time, truck utilization, logistics deductions, etc.)
• Leads all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
• Maintain, manage and influence the demand plan for the retail environment, providing long term planning strategies by using customer order and inventory data
• Collaborates with internal supply chain teams to ensure excellent order fulfillment

2. Coordinates Business Reviews to actively engage customer counter parts and facilitate identification of supply chain efficiencies

• Supports all strategic forecasting conversations and provides proactive communication around supply and demand challenges to our cross-functional partners.
• Builds strong relationships with our customers and improves the data to facilitate information sharing and continuous improvement
• Leads all customer facing communication, including but not limited to supply risks, potential disruptions and continuous improvement projects and initiatives to support customer and consumer needs.
• Ensures learnings are captured throughout analysis and leverages lessons learned from prior initiatives to optimize results
• Supports new item transitions, in/outs, promotional vehicles and item changes to ensure there’s minimal to no slow moving-obsolete inventory, and no impacts to in-stock 
• Is responsible for ensuring correct master data and understanding and compliance of vendor programs.

3. Provide analytics and data visualization to to track performance of HIPE business

• Support Customer Projects; align with key functional experts and collaborators to provide critical financial, logistics and customer analysis, as well as tracking and monitoring.
• Provide and maintain data for key critical metrics; provide trend analysis support on performance and report daily, weekly, monthly or as needed
• Provide advanced analytics and insights to drive costs out of the supply chain and find efficiencies with our customers
• Creates and maintains tools and reports to analyze business changes and cost impact
• Lead small scale customer projects 

Required Qualifications:

• BS/BA in Business, Supply Chain or related field
• 3 years experience in Supply Chain, understanding of supply chain principles including replenishment, ordering and related customer service functions, logistics operational knowledge.