Delivery – Implementation (Salesforce)

This is not your typical implementation role, this is an opportunity with built in trust, responsibility, and autonomy from the start.  If you have a passion for Salesforce, are data and process-driven, and enjoy solving problems in a highly ambiguous environment, we would love to hear from you.

AgentSync’s Delivery team will be our fastest growing team for the foreseeable future. That means, by definition, rapid upward career trajectory and unlimited lateral career mobility opportunities. The Delivery-Implementation role plays one of the most important parts in AgentSync’s customer experience lifecycle, getting our new customers - who have invested their time, resources, and trust in us - fully project managed, configured, implemented, and up-and-running. AgentSync is growing rapidly, and we’re committed to keeping our customer projects and execution proportionally effective as well as tightly managed - i.e. as painless and efficient for customers as possible. In order to do this, we need to have a high bar for our work product, and the Delivery team sits at the center of delivering on those commitments to our customers.

What you’ll do:

• Use your love of Salesforce, your deep understanding of AgentSync’s products, your data-driven and process-driven operational excellence, and your project management skills to own and manage full-lifecycle customer implementation project plans
• Partner with and guide senior customer stakeholders post-sale in all necessary internal business decisions as well as data and information gathering requirements for their AgentSync solution
• Use your excel toolkit to organize, map, normalize, model, dataload, and test their fully-loaded AgentSync solution
• Configure AgentSync products (built on Salesforce) Objects, Fields, Dashboards, business rules for automation, based on customer needs and use cases
• Provide amazing, over-delivering ongoing project management support through project completion
• Transparently track and effectively communicate project progress with customers and internal AgentSync teams throughout the process
• Be a critical, strategic “voice of the customer” and thought-partner for our teams to perpetually identify AgentSync product feature and customer experience improvements

Your experience:

• 3+ years of work experience in SFDC Admin/Implementation/Project Management, Sales Ops, Customer Ops, Biz Ops, Analyst, or PM role
• 3+ years of work experience in Mid-Market/Enterprise SaaS environment
• 3+ years of Salesforce configuration or Salesforce Admin experience; Salesforce Administrator Certification is required.
• 3+ years of experience in eliciting and documenting technical requirements
• Exceptional Microsoft Excel skills, ideally with data-modeling
• Natural problem-solver, comfortable with complexity and ambiguity
• Proactive and passionate: independently solving conceptual problems, and delivering results in challenging situations
• High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business

We encourage you to apply even if you don’t meet every requirement listed here. We know that every person has unique strengths, and we focus on hiring for those strengths, rather than looking for someone who meets every bullet point listed.

About us:

AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.

We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and  automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc.

Salary: 

In accordance with Colorado law, the following represents AgentSync’s reasonable estimate of the range of possible compensation for this role, if hired in Colorado.

Denver/Boulder Metro

$80,000 - $ 110,000

Additionally, this role is eligible to participate in AgentSync’s equity program.

100% Company Paid Healthcare Insurance (for you and dependents)

• Medical
• Dental
• Vision

Financial Benefits

• 401(k) retirement savings plan

 

Other Benefits

• Unlimited PTO
• 11 paid holidays per year
• 12 weeks 100% paid parental leave and $4,000 return to work childcare stipend