Senior Manager of Strategy - Reproductive Healthcare

Organizational Summary

Contraceptive care is basic health care. Yet too many patients in the U.S. struggle to access the care they want, when they want it. 

A national nonprofit founded in 2014, Upstream USA partners with healthcare organizations to provide free training, education, and technical assistance to improve their contraceptive services and meet their patients’ needs – at no cost to them. Over ten years, we’ve supported 200+ healthcare partners (including primary care practices, federally qualified health centers, health systems, and more) with a transformative approach that empowers patients to access the contraceptive care where they already receive most of their healthcare. We’re on a path to partnering with health care organizations that collectively serve 5 million patients by 2030.

We do not accept funding from pharmaceutical companies or the government. Our work is made possible by generous support from venture philanthropy. That privilege comes with high expectations about growth and scale and a focus on measurable outcomes and impact. 

We’re a 2023 Audacious Project recipient that continues to garner attention from many leading publications, including Harvard Public Health, Bloomberg, MedPage Today, Baltimore Sun, the Fresno Bee, and WBUR. We welcome individuals interested in career opportunities, partnerships, or philanthropic endeavors seeking additional information to visit our website (www.upstream.org) or email us at info@upstream.org.

Position Summary

Upstream USA is seeking a Senior Manager of Strategy to support the organization’s strategic planning, innovation initiatives, and special projects. Reporting to the Director of Strategy, this role plays a critical part in helping shape and execute organizational priorities by managing cross-functional projects, coordinating processes, and delivering high-quality analysis and recommendations to Upstream leadership. The Senior Manager will support multi-year strategic planning, help stand up and maintain an organizational innovation framework, and drive execution on special projects that advance Upstream’s mission of expanding equitable access to patient-centered contraceptive care. Please note that this is a 2 year, fixed term role.

Essential Duties and Responsibilities

Multi-Year Strategy & Analysis

• Support the design and execution of Upstream’s multi-year strategic planning process.
• Conduct market analysis, including both quantitative and qualitative methods of understanding the overall market and individual patients , synthesize insights, and help develop strategic goals and priorities.
• Drive financial modeling and scenario planning to support leadership decision-making.
• Define and track strategic performance, monitor progress and identify risks or opportunities to support growth.
• Prepare clear and compelling recommendations and presentations for the Director of Strategy and senior leadership.
• Map and analyze the healthcare stakeholder landscape; help to develop strategic recommendations for engaging key stakeholders to advance organizational goals.

Innovation Process & Framework

• Manage the design of and manage a structured innovation framework for sourcing, evaluating, and advancing ideas from both internal and external sources to diversify Upstream’s strategy for impact at scale.
• Guide the strategic innovation process for the organization, including idea sourcing, evaluation, and prioritization. Translate innovation ideas into actionable strategies that align with organizational priorities. Facilitate participation of internal staff across teams in the evaluation and testing of ideas, ensuring diverse perspectives are represented.
• Manage systems, tools, and processes to ensure the framework runs effectively and efficiently, and that promising ideas advance into implementation.
• Track and report on innovation projects and their outcomes, supporting continuous improvement.