Pre-College Youth Programs Administrative Program Assistant

POSITION SUMMARY:

Date application must be received for priority consideration by: October 23, 2025
Anticipated Appointment Begin Date: November 15, 2025
Closing Date or if blank, Open Until Filled:
Job Family Group: Support Staff
Support Staff Classification Title: Administrative Program Assistant
Division/Department: Academic and Student Affairs/Outreach and Engagement
Compensation Range (commensurate with experience): Salary Range 19, Steps 1-3, $20.98-$22.83 hourly; $3,636-$3,958 monthly @ 1.0 FTE
FLSA Status: Non-Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration: Renewable
This position must possess and maintain a current, valid Driver License: No
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Remote Work Type: On-campus
Work Hours: M-F (8:00a – 5:00p) Hours are subject to change with notice.
Worker Status: Must be able to legally work in the United States without visa sponsorship

SPECIAL INSTRUCTIONS TO APPLICANT:

• Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant’s qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
• For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553.

POSITION DESCRIPTION:

The Division of Outreach & Engagement at SOU provides non-credit programs and access to credit programs for K-12 youth. This position supports SOU Pre-College Youth Programs through process enhancements, assigned projects, data analysis and reporting, customer service, management of registration and payment processes, and technical support in the running of programs including Advanced Southern Credit, Early Entry, Academic Competitions, summer camps, and more. These programs are self-support through user fees, grants, and donations.

Ability to successfully interact with a diverse population is a must.
 

Minimum Requirements

• Three years of office experience which includes two years at full performance level and experience generating documents; and
• Lead work responsibility or coordination of office procedures

Preferred Requirements

• Five years experience in general office work
• Bachelor’s degree
• Intermediate level of experience with Microsoft Office programs, especially Excel
• Experience composing, editing, and proofing correspondence
• Experience in basic accounting
• Web page management and social media marketing experience with demonstrated effectiveness
• Working knowledge of Banner SIS
• Working knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Two+ years working in higher education, nonprofit organizations, education systems, or with youth
   

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(70%) Pre-College (Credit & Non-Credit) Program Support

• Manage registration processes for an extensive array of youth programs in multiple complex systems (including Banner/Workday, IdealLogic, hard copy, and Excel), including training support staff for these functions;
• Serve as the primary point of contact for prospective and current program participants, families, community, teachers, coaches, and program partners by phone, email, and in person. Greet, assist, and explain registration/application processes, rules, laws, and policies with professionalism and service excellence as a core value.
• Maintain a complex multi-program calendar with critical dates for communications, application opening/due dates, and planning benchmarks.
• Manage and anticipate timelines, content, and audience for communications regarding departmental activities and university poli