Emergency Department Assistant - Massena Hospital (Per Diem)

Job Title: Emergency Department Assistant 

Department: Emergency Department 

Location: Massena Hospital 

Hours Per Week: As needed  

Schedule: 12 hour shifts (7 am – 7 pm and 7 pm – 7 am); variable days; weekends and holidays 

SUMMARY: 

An Emergency Department Assistant plays a vital role in patient care by providing basic, age-appropriate support under the direct supervision of a registered nurse. This position focuses on ensuring patients' comfort, safety, and well-being while maintaining their privacy and confidentiality at all times. Through compassionate care and attention to detail, the Emergency Department Assistant helps create a supportive and reassuring environment for patients and their families. 

RESPONSIBILITIES: 

• Provide basic age-appropriate care to patients under the direct supervision of an RN, ensuring complete care, comfort, and safety for assigned patients 

• Maintain patient privacy and confidentiality at all times 

• Demonstrate competence in performing technical skills 

• Organize and prioritize workload to maintain patient flow through the Emergency process 

• Perform and record routine tasks such as measuring vital signs, performing EKGs, and collecting specimens for laboratory analysis 

• Transport specimens to the laboratory as needed 

• Transport patients to and from Medical Imaging for testing 

• Transport admitted non-monitored patients to nursing units 

• Keep all areas clean 

• Sanitize and prepare stretchers after patient discharge, transfer, or admission 

• Respond promptly and graciously to patient call lights, determining needs and communicating them to appropriate personnel 

• Enforce safety measures by utilizing side rails, positioning beds at their lowest point, and keeping call bells within reach 

• Provide observation and protection of restless or disturbed patients as directed by nursing staff 

• Assist with restraining patients under the supervision of a nurse 

• Report all accidents, unsafe conditions, and unusual patient occurrences to the RN 

• Use appropriate interpersonal skills in all interactions 

• Cooperate with fellow staff to accomplish tasks 

• Demonstrate respectful and courteous behavior toward patients, visitors, and staff 

• Show willingness to assist others when needed 

• Assist or initiate CPR as required 

• Assist with admissions, discharges, and transfers of patients, including care of clothing and personal belongings 

• Complete errands as needed 

• Keep patient rooms stocked and order supplies as required 

• Accept reassignment to other nursing units when necessary 

• Assist in orienting new employees to job responsibilities as requested by the Supervisor 

• Participate in hospital performance improvement efforts, producing and monitoring department quality indicators 

• Perform other related du