DEPARTMENT OF VETERANS' SERVICES

For Veterans and those who care for them.

MEDICAL RECORDS SUPERVISOR

Job Location:

Arizona State Veterans' Home - Tucson
555 East Ajo Way
Tucson, Arizona 85713

Posting Details:

Salary: $22.00- $24.20 hourly (DOE) 

Grade: 19

Closing Date: April 13, 2026  

Job Summary:

Would you like to be part of an amazing team that helps veterans thrive? At the Arizona Department of Veterans' Services (ADVS), we are committed to serving and honoring veterans, service members, and their families by ensuring that they receive the highest quality services so that they can thrive for a lifetime!

We are looking for an outstanding Medical Records Supervisor. This important position is responsible for the operation of the medical records program of the Arizona State Veterans Home- Tucson.

Your rewards:
• Incomparable Benefits: Our program provides the opportunity to receive a pension and healthcare benefits for a lifetime!
• Meaningful Work: Your dedication will directly enhance the lives of veterans and their family members, providing them with the care and respect that they deserve.
• Professional Growth: You will have the opportunity to engage in continuous learning and improvement through the Arizona Management System (AMS).

Your contribution:
• Outstanding Service: Provide the best assistance to veterans to improve their quality of life
• Continuous Improvement: Participate in facility meetings, training sessions, and the implementation of the Arizona Management System (AMS) to achieve continuous improvement and efficiency
• Team Collaboration: Work with other professionals to improve your knowledge, skills, and abilities

Job Duties:

• Conduct a variety of complex and routine audits
• Monitor medical records for completeness and accuracy
• Track all audits for follow- up and report to Department Heads/Administrator
• Verifies Medicare five- day assessment dates, MDS completion, and documentation
• Verifies order of diagnosis in chart
• Analyzes data for quality assurance, risk management, and utilization management
• Compile medical care, diagnosis, and census data for statistical reports
• Supply statistical information as needed by other ASVH departments
• Serve as facility's statistician and official repository for statistical reports
• Code diseases, diagnoses, and treatments using standardized coding systems as approved by AMRA for long-term care facilities
• Function as the facility Custodian of Records
• Verify that all releases of information take place in accordance with applicable laws, policies, and procedures
• Processes all subpoenas
• Interpret rules and regulations in maintenance of medical records and monitors the accuracy of other department documentation
• Perform the work of a Medical Records Specialist as required
• Ensure that Physician credentialing files are complete and monitor for ongoing compliance and monitors for ongoing compliance
• Supervise subordinate staff
• Actively participate in AMS processes such as Huddle Boards, problem- solving, Job Breakdown Sheets, Success Tracking, and Standardized Work

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Rules, regulations, policies, procedures of work unit, Veterans Administration, CMS, and State regulatory standards
• Standard medical records practices, procedures and techniques
• Medical and legal terminology
• Current ICD coding and indexing
• Medicare/AHCCCS and other insurance
• HIPPA rules and regulations
• Medical record retention and disposal

Skills in:

• Communication
• Time management
• Problem- solving
• Analysis
• Supervision

Ability to:

• Simultaneously manage multiple projects and adapt to changing priorities
• Train technical and clerical staff
• Compile statistics and prepa