Supply Chain Team Lead

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Regional Hospital

 

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

 

Supply Chain Team Lead 

Work schedule 

• Friday–Sunday: 9 AM – 9 PM

• Thursday: Flexible; either 4 hours weekly or a bi-weekly 8-hour shift

 

General Description of the Job Class
Directly responsible for leading all day-to-day activities of the Supply Chain Associates (levels 1 & 2). This includes process improvements, relationship building, establishing and monitoring performance expectations, and maintaining morale.

 
Duties and Responsibilities of this Level
Perform all Supply Chain Associate (levels 1 and 2) job functions and responsibilities at an advanced level while being able to be a mentor/preceptor to the staff. Exhibit exceptional leadership by example while working alongside the Supply Chain Associates (levels 1 & 2.)

Additional responsibilities include:

Advanced knowledge and application of Inventory Management practices

Identify and implement department improvements (safety, process flows, shelf spacing optimization, scheduling, FIFO rotations, cleaning schedules, input and analysis of metrics, tracking daily output and performance of staff, reporting of product outages and increased utilization).

Work closely with nursing floors/OR staff to performs all par maintenance functions including adjustments as needed with the assistance from Supply Chain Management Information Systems team (SCMIS)

Manage employee job functions and schedule times to meet daily departmental demands

Able to work with little or no supervision from manager

Plan and schedule work of stockroom, warehouse or receiving/dock personnel ensuring proper distribution of assignments, adequate manning, space and facilities for subsequent performance of tasks. Maximizes employee efficiencies of all shift work and schedules. Manage the attendance of assigned staff (document tardiness, PTO, etc. in API.)

Direct assigned staff in the attainment of performance standards and evaluate performance; provide input regarding performance evaluations, hiring and related personnel actions. Meet regularly with department personnel, supply chain leadership and customers to resolve issues of concern. Assist with the development and management of EJRs and assist with the performance reviews of assigned staff. Provide corrective action when necessary. Serve in a preceptor role coaching, teaching and mentoring new employees.

Lead all of the day-to-day supply chain functions in assigned area of responsibility that may include receiving/dock, JIT/LUM inventory for Pyxis stations, PAR areas, warehouse, STAT room and procedural areas.

Based on assigned area of responsibility and hospital, the following responsibilities may apply:

Coordinate with Procurement to address backorders and manage appropriate action and communication to the customer

Coordinate with Procurement to keep staff and customers informed of the status of product conversions

Review storage locations to ensure the proper rotation of time sensitive items and proper location

Lead handling of incoming and outgoing shipments, ensure appropriate entry of Goods Receipts and verification of merchandise

Review of shortage or overstock of merchandise and damaged goods and resolve issues when possible

Proactively inform management of supply and/or customer issues that are unable to be resolved

Establish and maintain effective working relationships with clinical staff and external customers to promote efficient patient care.

Serve as SME (Subject Matter Expert) related to supply chain functions to promote single point of contact service for cus