Director, Infrastructure and Security

Overview:

The Director of IT,  Infrastructure and Security is a senior member of the IT Department who is responsible for leading Juilliard’s IT Engineering, Architecture, Security, and Operations. The role consists of implementing strategic and operational plans, providing hands-on systems engineering and architecture expertise, performing technology solution evaluation and selection, evaluating IT resource requirements and internal/external resource allocation, and managing network and systems engineering vendors. Additionally, the Director will oversee the management of Juilliard’s cloud computing and hosting environments. The Director of IT Infrastructure reports directly to the Chief Technology Officer (CTO).

Salary range: $150,000 to $160,000

About the Department: 

Juilliard is a world-renowned performing arts institution and university located on the campus of Lincoln Center in Manhattan’s Upper West Side. The school depends heavily on technology for communications, the delivery of instructional content, and the promulgation of creative material. The Director of IT Infrastructure, Information Technology (IT) is a senior member of the IT Department who is responsible for leading Juilliard’s IT Engineering, Architecture, Security, and Operations. The role consists of implementing strategic and operational plans, providing hands-on systems engineering and architecture expertise, performing technology solution evaluation and selection, evaluating IT resource requirements and internal/external resource allocation, and managing network and systems engineering vendors.  Additionally, the Director will oversee the management of Juilliard’s cloud computing and hosting environments.  The Director of IT Infrastructure reports directly to the Chief Technology Officer (CTO).

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities:

• Leads and manages personnel in the Infrastructure Team (team of 4 full time members and consultants).
• Maintain Juilliard’s IT infrastructure ensuring all IT systems, hardware, networks, applications, and platforms are secure and operating efficiently.  Overseeing institutional storage (on-premise and cloud) and back-up systems.
• Lead the deployment, monitoring, maintenance, development, documentation and support of high quality, reliable IT systems, and networks.
• Identify, document and monitor security incidents, technical risks, and vulnerabilities. Work with internal & external teams to implement appropriate controls for future mitigation.
• Incorporate industry security standards into practical security operations, network operations, and application development practices.
• Provide hands-on technical expertise as required to maintain, configure, install, monitor, and support the Juilliard School’s heterogeneous server infrastructure. Assist with ensuring the availability of client/server applications, web applications and developing processes and procedures for the ongoing management of the network and server environment.
• Implement, operate, and support all server, storage, network and on-premise and cloud infrastructure, including Linux, VMware, Citrix, Windows, AWS, Microsoft Azure, and Dell storage platforms.
• Oversee and directly participate in the engineering, implementation, configuration, and management of information security technologies, to include identity management, network protection, endpoint protection, and vulnerability management solutions.
• In conjunction with the network security engineer, manage external vendors to provide technical risk assessments (e.g. PCI), penetration testing, and web application vulnerability assessments.
• Oversee technology infrastruc