Job Description Summary

As the Clinical Applications Specialist - Women's Health Ultrasound, you will drive and execute clinical education training and demonstration strategies.  The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer’s ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

Customer facing staff responsible for winning business. Operates with some autonomy but are typically subject to standard sales practices and procedures. The role is subject to regular review of sales results. Some judgment may be required but this is typically with guidance. May be responsible for medium-sized sales territories.

Important: Optimal candidate would reside in and/or around Columbus, OH. Territory: Central/Southern Ohio to include West Virginia.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers:  monitor and report on training outcomes.
• Serve as a subject matter expert Women's Health Ultrasound, and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation Women's Health Ultrasound, and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer. 
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Required Qualifications:

• Associate degree or equivalent and 3+ years of Women's Health Ultrasound technical/clinical industry experience; plus certifications.  
• Women’s Health: American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: OB/GYN or Registered Cardiac Sonographer (RDCS)
• Willingness to travel extensively 90+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).
• Must live within or be willing to live within the territory. Territory: Central/Southern Ohio to include West Virginia.

Desired Qualifications:

• Demonstrated experience working on GE Healthcare Voluson systems.
• Optimal candidate would reside in and/or around Columbus, OH. Territory: Central/Southern Ohio to include West Virginia.
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience.
• Knowledge of Healthcare Information Systems, networking and IT
• Preferred Fetal Echo (FE) certification.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

 

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